Hoerner Heating & Plumbing

Plumbing
Toronto ON M4K 2R1
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Hoerner Heating & Plumbing
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Reviews for Hoerner Heating & Plumbing

Average customer rating:
9.8 10 (739 reviews)

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Louise
Louise
6 reviews Toronto, ON
10/10

Clogged Drains are the Homeowner's Nightmare

Clogged Drains are the homeowner's nightmare but the efficient, cheerful and thoughtful service by Hoerner Plumbing's Brad Elliott solved my problems swiftly. Brad's cheerfully tackled a difficult situation in an old house and discussed the challenges and alternative solutions with me before proceeding. I was very impressed with the service and would highly recommend this company.

Approximate cost of services:
$400.00
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Company Response

So happy that Brad was able to meet all your needs.

Marilyn from Toronto
Marilyn from Toronto
4 reviews Toronto, ON
10/10

Plugged toilet, slow sink/bathtub drains in bathroom

Peak Plumbing Experience! Calvin was polite, and listened carefully as I described a problem (particularly with the mystery draining problem in the bathroom sink that had been going on for years, and
HAD BEEN LOOKED at by two other plumbers previously). ... and fixed it. All scenarios, with their possible costs, (from best case to worst case) were discussed up front, before Calvin commenced. ALL "devices" in the bathroom are now working. Calvin also explained possible problems developing in future, possible time line & costs.
(very old copper piping, may corrode in future). THANKS, CALVIN. You
qualify for a PHD, as far as I'm concerned.

Approximate cost of services:
$330.00
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Company Response

Marilyn, Thank you so much for taking the time to write this review. Hoerner is happy to hear that Calvin was able to solve your plumbing issues and offer a solution to avoid future problems. We look forward to helping you again in the future. Regards, Tracey.

Nancy W.  in Toronto
Nancy W. in Toronto
2 reviews Toronto, ON
10/10

Additional Heating Installation

I reached out to Hoerner for a second quote when the first company could not do the job until September. I was impressed throughout the whole process with the professionalism of both Hoerner's reception staff and their professionals who did the job. The company sent updates prior to the arrival of the plumbers and they arrived on time. They visited shortly after I phoned and were able to provide a quote very quickly and start the following week.
The two plumbers who did the job, Kyle and Calvin were both friendly and professional. They did as little damage as possible with this fairly extensive job and cleaned up very well.
I have already recommended Hoerner to other friends and would not hesitate to call on them again for future work.

Approximate cost of services:
$4,600.00
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Company Response

Nancy, Hoerner Heating & Plumbing was happy to help you out in a timely manner. We provide upfront pricing, clean up like we were never there and have a 2 hour arrival window. Hoerner looks forward to helping you again for any drain, plumbing or radiant heating needs in the future. Thank you for writing this review for us. Customers like you make our job enjoyable. Regards, Tracey.

Louise from East York
Louise from East York
8 reviews Toronto, ON
10/10

New toilets

Super impressed with this company. They quickly scheduled an appointment for me, and the plumber, Calvin, showed up right on time. He inspected my wonky toilets along with a few other items that I had questions about. He provided me with multiple options and I decided to install three new toilets. He worked diligently for a good chunk of the day and was always very professional, polite and careful with keeping all work areas clean. We are very happy with the new toilets and our experience with Hoerner.

Approximate cost of services:
$2,100.00
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Company Response

Lousie, Thank you for taking the time to write this great review. We are glad to hear you were pleased with Calvin's work. Hoerner Heating & Plumbing comes fully stocked, offers 100% guarantee for all our work and cleans up like we were never there. We look forward to helping you again in the future. Regards, Tracey.

P. Thompson in Toronto
P. Thompson in Toronto
3 reviews Toronto, ON
10/10

kitchen tap repair and other plumbing advice

We had a leaky kitchen tap - the pullout kind. The leak was from the hose. It took a long time for the part to come in, but once it did Calvin replaced it efficiently. We also consulted him on whether it was a good idea to move the main shut-off valve to a lower, more accessible level, and about his experience and knowledge of problems with Kaitek plumbing. He was very knowledgeable, and gave us good advice.

Approximate cost of services:
$292.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you for your continued loyalty to Hoerner Heating & Plumbing. We do have 24 hour service if you do require us again for these types of emergencies. Regards, Tracey.

Private User
Private User
Private User reviews Toronto, ON
10/10

gas lines to f1 & f3 & 2 new outdoor taps

I had 2 gas lines & 2 outdoor taps installed--found a leaky gas pipe which was replaced at no charge. Some obstacles were met while doing the work but the team always had a solution. Mike & his crew kept me informed on the proceedings & were very professional & courteous. i would highly recommend them to others.

Approximate cost of services:
$4,000.00
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Company Response

Thank you so much.
Hoerner really appreciates you taking time to provide feedback. We hope we can be of service in the future.

Maureen
Maureen
6 reviews Toronto, ON
10/10

Repair leaking kitchen sink

Kyle repaired my kitchen sink, explained the problem and answered all my questions about other plumbing issues in the house. Courteous, professional, knowledgable. I would definitely call Hoerner's again for any plumbing issues. The Receptionist was also very helpful.

Approximate cost of services:
$120.00
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Company Response

Maureen thanks so much for your lovely review. Our staff is so excited when they receive a review. I hope you were satisfied and our 6 pledges were met.
Thanks so much for this review-the online presence is so important.
We hope to hear from you in the future.
Best Tracey

Debra in Toronto
Debra in Toronto
1 review Toronto, ON
10/10

Power Vented Water Heater repair

I was having problems with my water heater not coming on automatically so called a few companies to get availability for service. I went with Hoerner for few reasons, one was Kim who i spoke to on phone to book appt was very friendly and didn't give me the 3rd degree on the phone like the other company. I booked the appt for 8 a.m. the next day and Brad showed up on the dot! Very personable and was honest about the repairs so i didn't feel like i was being taken advantage of. After a quick run for parts, job was done! I would recommend them to any of my friends! Thanks Brad/Hoerner!

Approximate cost of services:
$500.00
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Company Response

HI Debra,
Thank you so much for such a thorough review. I hope we were able to meet your expectations. Thank you so much for your business and taking time out of your day to write us an online review..it means so much to our company.
Best Tracey

Private User
Private User
Private User reviews Toronto, ON
10/10

Plumbing services

We had a leak from the second-floor bathroom to the kitchen in a home that we had moved into less than 1 week ago. I called Horner's as soon as they were open the next morning, and Dave and Mike came within a few hours. They were both extremely friendly, helpful and knowledgeable and quickly identified the problem and solved it! I can't say enough great things about Horner's--really professional and nice. They have made me a new loyal customer, and I will recommend them to everyone!

Approximate cost of services:
$170.00
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Company Response

Hello
Thank you so much for such a lovely review. We hope that we satisfied you. We strive to follow the 6 pledges and ensure customer service.
Thank you - we know our customers are very busy-and it is so special when they take the time to create an online review.
Best Tracey

Kathy B from Toronto
Kathy B from Toronto
3 reviews Toronto, ON
10/10

Remove old kitchen faucet, replace with new

Kyle responded quickly to my service call and arrived early to our appointment. He assessed the problem quickly, and we decided to replace the kitchen faucet with my new kit. The job had some unexpected challenges but Kyle was professional, efficient and friendly throughout. The billing was fair in the circumstances. I was happy to hear that Hoerner sorts through the disposed of parts and recycles them when possible. I have used Hoerner in the past, and they are top notch!

Approximate cost of services:
$218.00
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Company Response

Hi Kathy
Thanks so much for taking time out of your busy day to create a review. Today with the social media it is so important to have online presence. Thanks to wonderful clients like yourself we are able to keep our presence online. In addition the plumbers really love to hear taht they are receiving reviews. Thanks so much. Tracey

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Hoerner Heating & Plumbing

Hoerner Heating & Plumbing is a locally-owned and family-operated business specializing in Plumbing, Hydronic heating, Drains, and Heat pumps (Air conditioning).
Plumbing is your go to service provider for all your plumbing needs.
Our expert team understands the importance of plumbing, heating, air conditioning, and drains.
Our team is equipped with the knowledge to determine the best solution for your specific needs.
We are trained professionals that excel in installing and maintaining hydronic heating systems, drains, plumbing, and heat pumps(air conditioning) offering you optimal comfort and energy efficiency.
Understanding the importance of plumbing, hydronic heating, drains, and heat pumps (Air conditioning), we can provide expert knowledge on how the system works.
Count on us for top quality service in reliable hydronic heating that delivers exceptional warm-throughout your home.

We are a fully insured and licensed plumbing and heating company.

Hoerner Heating & Plumbing
At Hoerner, there is an operator on Duty 24/7, so you will always speak with a live customer service person to communicate any of your issues with frozen pipe repairs, sump pump repairs, toilet repairs, faucet repair, drain repair, and any other emergencies.
At Hoerner, the technician provides an upfront price option or options at your home before the work begins for work such as water heater install, heat pump/air conditioning install, drain install, and repipe install before they begin.
At Hoerner, our trucks are well-stocked with plumbing and heating parts, often we can do it all with just one service call for a boiler repairs, water heater repairs, and radiator repairs.
When Hoerner visits your home, we clean up after all our work like we were never there. Drain digs and Boiler installs require extensive clean up.

Why we value the work we perform.
Service and installation create a valuable role in increasing the value of the homes. The performance of all the equipment, and fixtures in the home creates a better quality of life.

CATEGORIES
Plumbing, Heating & Air Conditioning, and Drain Services
PRODUCTS
PLUMBING INSTALLATION Toilet Install Faucets Install Premium faucets install Tankless water heaters install. Sewage ejectors install Sump pump install Hydronic Heating Install WATER HEATER INSTALL Tankless water heater install Tank water heater install Heat pump water heater install HYDRONIC HEATING INSTALLS Install & service high-efficiency boilers for your home install Boiler install Radiant floor heating systems install Radiators Install. BOILER REPLACE OIL BOILERS DRAINS INSTALL New Drain pipes install Camera inspection drain install Mainline backwater Install Sink drain install FURNACES AIR CONDITIONERS HEAT PUMPS
SERVICES
PLUMBING REPAIR Toilet repair Faucet Repair Premium faucets repair Tankless water heaters repair Install Sewage ejectors Install sump pump. HYDRONIC HEATING Tankless Water Heater repair High-efficiency boiler repair Mid-efficiency Boiler repair Radiant floor heating repair. Radiator repair WATER HEATER REPAIR Tankless water heater repair tank water heater repair DRAIN REPAIR Clogged and blocked pipes and drains repair Camera inspection of drain repair Mainline backwater valves repair Sewage ejector repair Sump pump repair AIR CONDITIONER INSTALL & REPAIR FURNACE INSTALL & REPAIR HEAT PUMP INSTALL & REPAIR
BRANDS
BOILER NTI Boilers, Viessmann Boilers, Laars Boilers, Slant Fin Boilers, Weil McLain, Boiler Combi heating systems (condensing units) TANKLESS WATER HEATERS Navien and Rinnai WATER HEATER TANKS AO Smith, Bradford White, John Wood, Rheem, FAUCETS Moen faucets, Delta faucets, Kohler faucets, Grohe faucets, American Standard TOILETS Toto Toilet, American Standard toilet, PRODUCT Bio Clean-Drain liquid, Rydlyme Adey Mitsubishi Heat Pumps Mitsubishi Mini Splits Emergency Plumbing
STYLES
Hydronic Heating systems. Efficient. Professional. Old and New heating systems. Gas systems. Stelrads Emergency Service 24/7
SPECIALITIES
Tankless water heater install Radiant floor Install High efficiency boilers Install Bradford white combi core Replace Boiler combi units install Drain camera inspection Backwater water valve install and maintain. Building Trap Removal New water service Install Repipe house Install Sump pump install Heat pump/Air conditioning install Drain digs, Drain repairs,and Drain installs Radiator installs Basement Back ups Sump pump rebates Backwater valve rebates Heat pump rebates Emergency service 24/7 live customer service person answers the phone.
WEBSITE
https://www.hoerner.ca
YEAR ESTABLISHED
1991
NUMBER OF EMPLOYEES
17
PAYMENT METHOD
Credit Card,Cheque,Cash
LICENSES
gasfitter,plumber
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
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