Hoerner Heating & Plumbing

Plumbing
Toronto ON M4K 2R1
Write a Review
Write a Review


HomeStars
Plumbing
Hoerner Heating & Plumbing
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

96%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars

Reviews for Hoerner Heating & Plumbing

Average customer rating:
9.8 10 (739 reviews)

Sort by

Private User
Private User
Private User reviews Toronto, ON
10/10

Kitchen Tap & Outdoor Bib

Good customer presence from office to onsite. We supplied and they removed and replaced single handle tap and bib. Competent and friendly staff. Explained and worked thru issues. Pleased with work Will use again

Approximate cost of services:
$260.00
Was this review helpful?
Company Response

That is such a lovely review. We grow and learn from all of our reviews. Thank you very much fir tasking the time to create a review.
Cheers Tracey

rhonda wyman in Toronto
rhonda wyman in Toronto
1 review Toronto, ON
10/10

Bathroom Vanity Installation

Hoerner replaced the existing vanity, very unattractive and it leaked, with a lovely vanity that we had selected.
I have no issues to report, it functions perfectly, is perfectly aligned, the faucet is also perfectly aligned, it was properly sealed, no marks anywhere, either on the wall or floor, and they removed the old vanity.
The plumbers arrived on time, with ample advance notification of their arrival, and the wait time for the installation was minimal. I would happily engage them again.

Approximate cost of services:
$450.00
Was this review helpful?
Company Response

Thank you so much for your very detailed feedback.
Hoerner really appreciates knowing that our plumbers follow our 6 pledges.
Thank you for your business and thinking of Hoerner.

Souri
Souri
4 reviews Toronto, ON
10/10

Leaking Bathtub

Called in Hoerner when my bathtub was leaking to my second floor. They quickly set me up with an appointment. The gentleman who showed up to do the job was professional and ontime. He was able to quickly determine the leak and fix the issue.

Approximate cost of services:
$150.00
Was this review helpful?
Company Response

Hoerner is happy to hear that we were able to fix your leaky bathtub. We offer a 2 hour arrival window and guarantee all our work. Hoerner looks forward to helping you again in the future. Regards, Tracey.

MikeB from East York
MikeB from East York
2 reviews Toronto, ON
10/10

Indirect Hot Water Tank Install and Water Meter Relocaton

The Hoerner team also removed some iron heating pipes and tucked in the replacement plastic piping into the joists. Awesome job, very communicative, I was informed what was going on by the technicians on site and the office staff. Very professional outcome, highly recommend Hoerner.

Approximate cost of services:
$1.00
Was this review helpful?
Company Response

Mike, Thank you for taking the time to write a review for Hoerner Heating & Plumbing. We are glad to hear our technicians were professional and explained the job throughly. All our pricing is provided upfront to avoid any surprises. Hoerner looks forward to helping you again in the future. Regards, Tracey.

maryannazzarello in Toronto
maryannazzarello in Toronto
1 review Toronto, ON
10/10

Toilet need fixing

Work done professionally really nice people, Kyle and Clare I think
her name is, been with company about 6 months, I think she said.
Kyle, of course is great. Satisfied with work done and also what I
paid.

Marina

Approximate cost of services:
$178.00
Was this review helpful?
Company Response

Thank so much for taking time out of your very busy day to create such a lovely review.
Online reviews are so precious to our company - thank you. Best Tracey

Frank from Toronto
Frank from Toronto
3 reviews Toronto, ON
10/10

Basement washroom renovation

I have been using Hoerner for my plumbing needs for many years. They are not the cheapest, but they are the best. I don't mind paying good money for excellent work, but I do resent paying for second-rate work. Recently I had the Hoerner team undertake a very big three-day plumbing job for a basement washroom renovation. All their members are polite, hard working, willing to do the job according to the way YOU want it, show up on time, and use high quality materials. If anything is not quite the way you had in mind, they always stand by their work and promptly return to make the changes you request. I always show off their work to all my friends and guests! I recommend them 100% without reservation.

Approximate cost of services:
$8,000.00
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

My goodness what an amazing review. Hoerner staff loves the feedback- and greatly appreciates this type of fully descriptive review. It is so sweet that you are able to show off to all your friends. Once again thank you for taking time out of your busy day- to write such an informative and positive review. We hope we can be of service to you in the future.
Best wishes Tracey

Anthony from Toronto
Anthony from Toronto
1 review Toronto, ON
10/10

Drain Snake and Camera

We knew we had roots in our drain. Brad and Kevin came, snaked it out, showed us the condition before and after and made great suggestions for future care.

They were polite, competent, and clean.

Approximate cost of services:
$370.00
Was this review helpful?
Company Response

We totally appreciate you recognizing our technicians and taking time out of your busy day to do so. We are very glad to hear that they were polite and were able to suggest future options. Thanks you so much for your patronage and we look forward to doing business with you in the future.

Otti
Otti
2 reviews Toronto, ON
10/10

Furnace maintenance

Hoerner has been great. It was nice to speak to a person on my first call and have an appointment scheduled so quickly. Mike was prompt and courteous. He did a full furnace inspection and identified areas that could be altered to optimize the performance of my furnace. He ordered the necessary parts and returned within a couple of days to complete the job. I appreciated that Mike did not criticize the original installer, but kindly identified areas that needed changes. He had a puzzle to solve and persevered until he found the answers. Thanks for the great work.

Approximate cost of services:
$500.00
Was this review helpful?
Company Response

Thank you for taking the time to leave this review. We value your positive feedback. We are please to know you appreciated our prompt and courteous service. Thank you for your recommendation and for choosing Hoerner Heating & Plumbing. We look forward to your continued business.

Private User
Private User
Private User reviews Toronto, ON
10/10

Quick and friendly weekend service - Highly recommended!!

My brother recently passed away and my sister-in-law has been left with 3 young kids to raise on her own. One of her kids flushed something she shouldn't have down the toilet and it was clogged. This is the only toilet in the house and it was the weekend. Kelvin from Hoerner Heating & Plumbing came down within 30 minutes of being called and managed to solve the trouble within a few minutes. He also tightened the toilet. He was a super friendly guy and it was a pleasure having him provide his service. I can't say enough about my experience with this company. If you're looking to deal with kind and skilled plumbers who have a great heart please look no further than this company. They were also upfront about their costs and fees which I found other companies I called weren't so much.

Truly an A+++++ experience. Not that I hope that I have further plumbing needs but when we do we will certainly be calling this company again.

Approximate cost of services:
$200.00
Was this review helpful?
Company Response

Thank you so much for taking the time to write this detailed review. We are so happy to hear that our technician solved your toilet issue in a timely manner. Hoerner does offer upfront pricing and a 2 hour arrival window. We look forward to helping you again in the future should you need a plumber!! Regards, Tracey

RonH
RonH
8 reviews Toronto, ON
10/10

Clogged main drain

Calvin and Dave came early, were extremely nice and knowledgeable and gave me options to fix the problem which I greatly appreciated. They also went above and beyond to clean up and ensure the work area was as good or better than when they arrived. great work.

Approximate cost of services:
$500.00
Was this review helpful?
Company Response

This such a lovely review. It means so much to Hoerner to receive such positive feedback. We offer a 2 hour arrival window, clean up like we were never there and satisfaction guarantee is all part of our 6 pledges. Thanks again and we look forward to working with you in the future. Respectfully, Tracey Hoerner

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Hoerner Heating & Plumbing

Hoerner Heating & Plumbing is a locally-owned and family-operated business specializing in Plumbing, Hydronic heating, Drains, and Heat pumps (Air conditioning).
Plumbing is your go to service provider for all your plumbing needs.
Our expert team understands the importance of plumbing, heating, air conditioning, and drains.
Our team is equipped with the knowledge to determine the best solution for your specific needs.
We are trained professionals that excel in installing and maintaining hydronic heating systems, drains, plumbing, and heat pumps(air conditioning) offering you optimal comfort and energy efficiency.
Understanding the importance of plumbing, hydronic heating, drains, and heat pumps (Air conditioning), we can provide expert knowledge on how the system works.
Count on us for top quality service in reliable hydronic heating that delivers exceptional warm-throughout your home.

We are a fully insured and licensed plumbing and heating company.

Hoerner Heating & Plumbing
At Hoerner, there is an operator on Duty 24/7, so you will always speak with a live customer service person to communicate any of your issues with frozen pipe repairs, sump pump repairs, toilet repairs, faucet repair, drain repair, and any other emergencies.
At Hoerner, the technician provides an upfront price option or options at your home before the work begins for work such as water heater install, heat pump/air conditioning install, drain install, and repipe install before they begin.
At Hoerner, our trucks are well-stocked with plumbing and heating parts, often we can do it all with just one service call for a boiler repairs, water heater repairs, and radiator repairs.
When Hoerner visits your home, we clean up after all our work like we were never there. Drain digs and Boiler installs require extensive clean up.

Why we value the work we perform.
Service and installation create a valuable role in increasing the value of the homes. The performance of all the equipment, and fixtures in the home creates a better quality of life.

CATEGORIES
Plumbing, Heating & Air Conditioning, and Drain Services
PRODUCTS
PLUMBING INSTALLATION Toilet Install Faucets Install Premium faucets install Tankless water heaters install. Sewage ejectors install Sump pump install Hydronic Heating Install WATER HEATER INSTALL Tankless water heater install Tank water heater install Heat pump water heater install HYDRONIC HEATING INSTALLS Install & service high-efficiency boilers for your home install Boiler install Radiant floor heating systems install Radiators Install. BOILER REPLACE OIL BOILERS DRAINS INSTALL New Drain pipes install Camera inspection drain install Mainline backwater Install Sink drain install
SERVICES
PLUMBING REPAIR Toilet repair Faucet Repair Premium faucets repair Tankless water heaters repair Install Sewage ejectors Install sump pump. HYDRONIC HEATING Tankless Water Heater repair High-efficiency boiler repair Mid-efficiency Boiler repair Radiant floor heating repair. Radiator repair WATER HEATER REPAIR Tankless water heater repair tank water heater repair DRAIN REPAIR Clogged and blocked pipes and drains repair Camera inspection of drain repair Mainline backwater valves repair Sewage ejector repair Sump pump repair
BRANDS
BOILER NTI Boilers, Viessmann Boilers, Laars Boilers, Slant Fin Boilers, Weil McLain, Boiler Combi heating systems (condensing units) TANKLESS WATER HEATERS Navien and Rinnai WATER HEATER TANKS AO Smith, Bradford White, John Wood, Rheem, FAUCETS Moen faucets, Delta faucets, Kohler faucets, Grohe faucets, American Standard TOILETS Toto Toilet, American Standard toilet, PRODUCT Bio Clean-Drain liquid, Rydlyme Adey Mitsubishi Heat Pumps Mitsubishi Mini Splits Emergency Plumbing
STYLES
Hydronic Heating systems. Efficient. Professional. Old and New heating systems. Gas systems. Stelrads Emergency Service 24/7
SPECIALITIES
Tankless water heater install Radiant floor Install High efficiency boilers Install Bradford white combi core Replace Boiler combi units install Drain camera inspection Backwater water valve install and maintain. Building Trap Removal New water service Install Repipe house Install Sump pump install Heat pump/Air conditioning install Drain digs, Drain repairs,and Drain installs Radiator installs Basement Back ups Sump pump rebates Backwater valve rebates Heat pump rebates Emergency service 24/7 live customer service person answers the phone.
WEBSITE
https://www.hoerner.ca
YEAR ESTABLISHED
1991
NUMBER OF EMPLOYEES
17
PAYMENT METHOD
Credit Card,Cheque,Cash
LICENSES
gasfitter,plumber
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.