Hoerner Heating & Plumbing

To-day's service from Hoerner Heating & Plumbing was, as always excellent! The Technicians Dave & Jason arrived on time and the work was completed professionally, effectively and quickly. Dave had also given me excellent advice about what kind of toilet to purchase and had explained in layman' terms what the toilet problem was. Again thank-you Dave and Hoerner Heating & Plumbing for 'above the bar' service. I highly recommend this company.

Dave came out to do a plumbing job.
I wanted to say that Dave Richardson did an excellent job with my plumbing repair. I would give him 5 stars. Thank you

I am writing this letter as a humble note of appreciation for the outstanding service provided by your technicians two days back on 16th. Feb. 2016
Regardless of your 15 – 20% higher price quote than other companies,but I am really pleased with the knowledge and skills of your staff and the way the job executed.
Great service makes your customers feel that you care about developing a long-term relationship that means more than just making a sale.

I would love to recommend your company to anyone who needs a repair or service in the future. Keep up the good work.

The plumber , Dave, was thorough and gave a detailed estimate as to what would be required. He was polite and very knowledgable. He took time to explain everything to us.

Hoerner really came through for our family. We had been away on holiday for a week only to arrive back in Toronto (on a weekend) to a burst water pipe. We shut of the water and booked an "emergency plumber" (with different company) for an extortionist service fee on the promise that he would arrive within hours. He never arrived, despite repeated assurances from the company that he was coming soon. The next morning we phoned Hoerner at 8 am and told our story. Kim answered our call and was so nice that I could have hugged her. She sent Chris out immediately. He arrived less than forty-five minutes later and diagnosed the problem and fixed it within the hour. We are so happy with the service and care that Hoerner provided that we bought a 5-year membership.

Dave was here quickly and fixed the hot and cold shut-off valves, eliminating the previously unseen leak that had dripped into the ceiling below. Yikes! I'm glad it got resolved so fast.

We had a great first experience with Hoerner from start to finish. Received a prompt visit, comprehensive assessment, and a clear plan to complete our project. Dave and Felix were extremely thorough, capable, and professional. Would recommend.

I was very impressed with the professionalism of the Hoerner technician that came and serviced our boiler. They were on time, courteous, and discussed the additional work needed and answered my questions on the risks of not doing it.

We had multiple projects at our commercial property and we are very pleased with the results Hoerner Plumbing provided. Andrew and his crew are very knowledgeable and professional people. They always help with any emergency, quick on response and have best price on the market. After Hoerner Plumbing replaced our old boiler on a new modern & efficient one we had 4000$ savings on gas over one winter season. They also replaced our old sewer system in the building, installed new radiant heating systems into our new apartments as per city code and HVAC requirements. Andrew can help you with all re-piping, new boiler installation, new heating system calculation and installation, rough in underground waste piping sewer line, underground liner installation in sewer line, inspection with snake camera, installation of mainline backwater valve. They can help you with simple sewer clean up to sophisticated smart boiler system installation. We highly recommend Hoerner Plumbing for any heating or plumbing project.

Our hot water heater broke down in the middle of January. I called Hoerner Plumbing and heating the following morning and they promptly scheduled a home visit that same morning. When an earlier time slot came available, they called and moved up my appointment time even more. The repairs were performed by Brad, one of their plumbers/gasfitters. Brad was extremely courteous and professional. He explained the work that needed to be done in advance and walked me through the work he was doing, as he completed it. I'd suspect that most plumbers with 10 years' experience have a good idea about the work they do, but I also think that not many were as thoughtful and customer-focused as Brad. I would recommend this company to anyone who is in need of reliable and timely service with a plumbing or heating problem.