Home Decor Window & Door Centre Inc.

Windows & Doors Installation & Service
15 Connie Crescent - Unit 21 Vaughan ON L4K 1L3
Write a Review
Write a Review

HomeStars
Windows & Doors Installation & Service
Home Decor Window & Door Centre Inc.
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

95%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars
Best of the Best '22 
Best of Award '22 winner 5 timesBest of the Best '22 Best of Award '22winner 5 times

Reviews for Home Decor Window & Door Centre Inc.

Average customer rating:
9.5 10 (238 reviews)

Sort by

A in Ottawa
A in Ottawa
0 reviews Vaughan, ON
10/10

Front door and Installation

Beautiful door, I am extremely happy. The workmanship is outstanding.. San provided us with excellent customer service from the very beginning of selecting a front door to the very end that he provided us with the date that the door would be installed. The installers were excellent as well. They were extremely professional and took pride in there work.
We went to many door manufacturers that all told us that the type of door that we wanted would not be possible. San was the only manufacturer that said yes he could do it. I would highly recommend Home Decor Windows and doors.

Approximate cost of services:
$10,000.00
Was this review helpful?
Company Response

Both of you were very easy to work with. That brought lots of positive energy, hence the beautiful results. Thank you very much for the feedback and phone call.

MeylinC
MeylinC
0 reviews King City, ON
10/10

Great Company! Great Door!!

Working with Home Decor was a pleasure. Sanjeev and Sujata were extremely patient and very knowledgeable. They made the process easy and had many options. Their showroom is beautiful and gave us ideas to what we wanted. Our door is beautiful and great quality. It came weeks earlier than we had anticipated. Installer was very professional and very tidy. We would recommend them to anyone looking for a new exterior door.

Approximate cost of services:
$4,000.00
Was this review helpful?
Company Response

Thank you very much for the very nice feedback. It's been a real pleasure working with you. We look forward to working with you again.

Private User
Private User
Private User reviews Toronto, ON
10/10

Front Door

Would recommend this company. They provide a quality product at a competitive price. Installation was on time and went smoothly.

Approximate cost of services:
$4,500.00
Was this review helpful?
Company Response

Thank you very much for your feedback. It certainly helps other customers who have the daunting task of picking the manufacturer they'd like to work with.

Private User
Private User
Private User reviews Toronto, ON
10/10

Beautiful door, best quality and service!

Highly recommend this company to do your door!.
Excellent customer service and amazing door quality!
Very happy customer!

Approximate cost of services:
$8,500.00
Was this review helpful?
Company Response

Thank you for leaving us your feedback. It was a pleasure working with you.

Jennifer
Jennifer
0 reviews London, ON
10/10

Beautiful Door, Excellent Experience

We are renovating the majority of our house, a side split built in 1962. We wanted a really attention-grabbing front door, since the rest of the house is pretty bland. My husband Googled pivot doors and found there are only two places in Ontario that do it. We contacted San about one we saw on the website that would need a custom fit. He was very knowledgeable and gave us a quote via email. We arranged to come to Concord (we are in London) to pay our deposit and were given a timeframe of about six months (which during Covid times was reasonable, as everything was taking about six months). His estimate was correct, and we came to collect our door (normally they do delivery and install but we were too far away - something told to us when we ordered it initially) this past week. It was beautiful, exactly what we wanted. San went over the lock, and adjustments that our installer would need to do, made sure we understood everything. He and two employees loaded it onto our Uhaul (they were amazing). Susan, who does the administration was also fabulous, kept me updated, was very friendly and also made sure I had our warranty.
I would not hesitate to recommend them, the whole experience was pain-free, there were no surprises and we left very happy customers.

Approximate cost of services:
$13,000.00
Was this review helpful?
Company Response

Thank you very much Jennifer for the nice review. Likewise, it was a pleasure working and meeting with you and David.
We would love to see a picture of the door once installed.

Helen S
Helen S
0 reviews Vaughan, ON
10/10

Front Door

We are very pleased with the service and workmanship provided. We love our new door and the delivery arrived earlier than expected which was an added bonus. We have also received a lot of compliments from neighbours and friends and would highly recommend the services of Home Decor Windows & Door Centre

Approximate cost of services:
$5,000.00
Was this review helpful?
Company Response

Thank you Helen. It was an absolute pleasure working with you.

Richmond Hill
Richmond Hill
2 reviews Bolton, ON
0/10

Front Entry Door

Unfortunately I would not recommend this company. I purchased a new fiberglass door after meeting the owner Mike at a home show about 5 years ago. After having the door installed about 5 years ago the hardware had some finishing issues. It was within a year of install. I called Home Decor and a new owner has taken over. Not very professional or backing the products and workmanship. Back and forth they would not replace the hardware only a repainting was all they would do. took off my hardware put another one in place while mine was sent out for repainting. with the temporary one in place that I could not even buy, they required to drill another whole in my new door. Fast forward to 2021 and now the door hardware is having locking issues. the key will not open and close my door. I call them again to ask for a service on the hardware. the 'locksmith' they use has a voicemail for ash fault and driveway work...??? what? really? I called the company several times leaving messages and no one has returned my call since. now my only option is to repair my current hardware. it is discontinued and there is not an option to replace it. I was told by their tech who was kind enough to explain it all to me that the only way to fix the lock was to repair it not replace it. Home Decor Window and Doors is not a company I would recommend. they are not experienced in all aspects of the company, not professional, terrible service and their "locksmith" well not sure what business they run....locksmith or driveway work. After investing $4000 on a new door it should come with better service. A company who stands by their products and services, a company that values it customers and a company that is professional. Home Decor Windows and Doors is not a company that stands by their products and service, not a company that values its customers and not a company that is professional.

Approximate cost of services:
$4,000.00
Was this review helpful?
Company Response

Unfortunately for some people no matter what you do is never good enough. Our office & technician responded promptly and patiently to all of Patrizia’s numerous calls (total of 11 calls within 3 days for our Tech to explain the same thing over and over). To say that her calls were not returned is shocking.

If we aren’t professional then no one is!

We are a door manufacturing company. We make the best doors. However, we do not manufacture hardware & locks. When there are issues with hardware we always have to consult with the Manufacturer. In her case the particular hardware style was discontinued and that isn’t something we control. We still reached out to the Manufacturer and they were willing to special order one. In the meantime our Tech offered her next day service to fix the loose door knob so she can properly lock her door. She was to get back to us to book the service but instead she decided to write us a spiteful and inappropriate review. So much for trying to help.

Patrizia this note is for you: There was never a Mike who owned the company. The ownership of the company has always been the same since you bought the door, we neither use a locksmith nor do we do Asphalt. The Tech you referred to as being kind is the only person you talked to besides the receptionist. You said no one retuned your calls and yet the Tech spoke to you. Which one of the two statements is true? By not recommending us you will be denying deserving consumers the great doors we do.

Readers please note:
The door was done 5 years ago - the door still looks amazing. Patrizia’s own words while communicating with our Tech - “I love my door”.
Our quality and service are truly admired and appreciated by all our reasonable customers.

lorne
lorne
5 reviews Vaughan, ON
10/10

New front door

Great company. Supplied and installed my new front door. High quality door and great installation. Came and finished as per schedule. Installers were very friendly and and cooperative. Highly recommend this company.

Approximate cost of services:
$7,000.00
Was this review helpful?
Company Response

Thank you Lorne for your review and feedback. We really appreciate it!

110% Satisfied Customer
110% Satisfied Customer
0 reviews Nobleton, ON
10/10

Front Door System

AMAZING, 10+, STOP LOOKING ELSEWHERE!!! Home Decor gave me a beautiful, customized, dream front door system. If you value high quality, fine craftsmanship, reliability, honesty, professionalism, fair prices and excellent customer service, I highly recommend this company. They exceeded my expectations and increased the curb appeal value of my home exponentially. I decided to improve the curb appeal of my home by changing eavestroughs, windows, painting, front door, garage doors, etc., Home Decor is the ONLY company that I hired that did not let me down, in fact they exceeded my expectations. San, Sue and their team were superb in the entire process from design to installation.

Approximate cost of services:
$20,000.00
Was this review helpful?
Company Response

Thank you Helen and Fabio. It was a pleasure working with you. You have an absolutely stunning door and we are very happy that you got your dream door.
Thank you for this beautiful review and feedback. It means a lot!

Shurnett in Vaughan
Shurnett in Vaughan
3 reviews Vaughan, ON
10/10

Soooo Happy!

After receiving eight quotes I decided on Home Decor. Unlike other competitors I did not feel pressured. Impressed with the showroom products. Amazing installation team! LOVE my new front doors!

Approximate cost of services:
$7,784.00
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Thank you very much Shurnett for you comments and feedback.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Home Decor Window & Door Centre Inc.

Home Decor Window & Door Centre (HDWD) is Ontario’s leading manufacturer of fiberglass entry doors. Our high quality custom door systems are made locally in Canada.
We openly provide all relevant information about our fiberglass doors to help our customers make the right choices. We take great pride in our work. 25+ years of experience has enabled our craftsmanship to evolve to new heights. We keep innovating and improving our processes.
Our door system is superior and stronger than wood or steel and plays an important part in securing your entrance. We provide a turnkey solution – we design, build and install your front door. All done by our team of experts. We take care of the entire project.

CATEGORIES
Windows & Doors Installation & Service
PRODUCTS
Mastergrain Fiberglass Door Panels, Steel Doors and Windows.
SERVICES
We design, build and install Custom Fiberglass Door Systems. We also sell and install Windows for homes.
BRANDS
Mastergrain, Miliano Wrought Iron Design, Fusion Glass, Novatech, Euro Vinyl, Hometech Windows and many more...
STYLES
We custom build doors to meet customers vision.
SPECIALITIES
Custom Manufacturer of Fiberglass Door Entry System. WE MAKE THE FINEST QUALITY FIBERGLASS DOORS.
WEBSITE
http://hdwd.ca
YEAR ESTABLISHED
2000
NUMBER OF EMPLOYEES
10
RETURN POLICY
Contact us
PAYMENT METHOD
Visa, MasterCard, Cash
LICENSES
Metro
MEMBERSHIPS
BILD, BBB
LIABILITY INSURANCE
Yes
DIPLOMAS
Window Wise
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
$2500.0
BONDED
Yes
PROJECT RATE
Varies
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Contact us
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.