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Home Depot - Burnaby

Building Supplies and Hardware
Burnaby BC V5C 6M2
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Star Score
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62%

This is the average rating based on homeowner reviews.
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How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Home Depot - Burnaby

Average customer rating:
6.8 10 (48 reviews)

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S Homeowner
S Homeowner
67 reviews Toronto, ON

First Review

7.5/10

Hot water tank purchase

No complaints. On time. Good clean up. Arrived on scheduled time. Came with all required fittings. Knowledgeable tradesmen. Good, efficient and did very good clean up.

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S Homeowner
S Homeowner
67 reviews Toronto, ON
4.8/10

Sink installation

Went to see about getting new bathroom sink installed. Told it's simple, we don't do that. I had also asked previously about kitchen counters and was told I needed exact measurements. I was basically brushed off in both cases.

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S Homeowner
S Homeowner
67 reviews Toronto, ON
2.3/10

Window installation

Poor service. Home Depot contractors took a long time, used wrong tools, refused to use scafolding, leaning off ladders, tools with missing parts. Saw blade missing teeth. Poor attitude! Did not clean up. Showed up, whenever.

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Walter from Burnaby
Walter from Burnaby
1 review Toronto, ON
9/10

Jigsaw

The staff is helpful and knowledgeable. The pricing is about average, not really cheaper than anywhere else. Great return policy, no questions asked. It is close to home and very convenient. I would recommend Home Depot to other people.

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Soccer dad - North Van
Soccer dad - North Van
2 reviews Toronto, ON
4/10

Door install including custom cutting

1. Coordination of order with Home Depot's installer did not happen smoothly. The installer was not contacted by Home Depot and their promised timing fell through by 2 months.
2. The quality of the installation was an issue. With more than a dozen doors involved, we found 4 that don't close properly, two that were trimmed incorrectly and 3 with hardware installation errors that we had to correct.

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Kamei at Deer Lake
Kamei at Deer Lake
1 review Toronto, ON
7.8/10

Lawnmower

The customer service at the lawn mower department is very helpful and knoledgeable. He spent alot of time explaining to me the different types and features available on certain models etc. I find Home Depot in general is a very good store to get all your home building supplies.

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