Home Depot - Richmond

I went to Home Depot to ask them to change my gas hot water tank. They sent there contractor to change the old one. My wife is at home that day, and she noticed that thier is a big dent on the tank. She asked the guy not to install it because of the dent. The guy answered that it is normal to have a dent, anyway it's only outside the tank. My wife phoned me and told me about the dent and I said no, don't install it. So my wife insisted not to install the tank because we paid for a brand new tank not a dented one. That guy was not honest, trying to hide the dent, its good my wife saw it. We went to home depot the next morning and refunded the money back...