Hometurf Lawn Care Service

We have used hometurf for a couple of years and have always been happy with the state of our grass. We just had our last fertilizer yesterday and I saw Ryan the man who was doing it. I stopped and talked to him for a bit and he was very pleasant. After all the rain recently our lawn looks really nice. I hope to be using them again next year.

I am very unhappy with the "service" received from Hometurf Lawn Care Service. My lawn has never looked worse. My backyard has more brown spots, moss,and weeds than green grass. When I asked the technician about the brown spots when he was here back in June, he shrugged and moved on. When I called the office about the brown spots a couple weeks later, they said that I would be receiving another application in a couple weeks and would ask the technician to diagnose the problem. I have called twice since then. It is now the last week of September and they have still not been here. I have prepaid for 2 more applications, but I'm not sure if and when I will get them and I still don't know what is causing the brown spots and what can be done about them.

We decided to try Hometurf as their early bird offer seemed like a good deal, and about the same cost as we would normally pay for fertilizer and aeration. The initial treatments (early and late spring fertilizer and first Fiesta application) were fine, and the lawn looked good in March and April. However, by mid-June it was starting to go downhill. I saw other neighbours' lawns with signs saying they had been treated with Fiesta in early July. By the end of July we still hadn't received a second weed treatment. I had called their customer service line in mid July to ask when I might expect the second treatment, as well as the summer fertilizer, and was told to expect it the following week. When they came the following week, they peformed aeration and overseeding -- something that should normally be done in the spring or fall. The overseeding came with a warning that germination was not guaranteed. No kidding! Who overseeds their lawn during the hottest part of the summer, and expects it to germinate?

Two weeks later, we placed a second call to ask again about the second weed treatment and summer fertilizer. Our call was met with a very indifferent customer service person, who said that the second weed treatment was scheduled for later that week -- when rain was clearly forecasted!

As of September 24th, we are still awaiting one application of Fiesta weed control, and TWO fertilizer applications. Based on their performance thus far, I expect we'll receive them sometime after the first major snowfall of the year.

When we said that we would be cancelling at the end of the contract, there was no attempt to ask why we were unhappy, or do anything to convince us otherwise. This leads me to believe that this company is very accustomed to unsatisfied customers.

My lawn has never looked worse. I've never hired a company to fertilize it, because I've never been confident that the lawn would be looked after to my standards, or even as promised.

Save your money. Or do your own research and hire a reputable company.

I am very happy with service I received from Hometurf and this is my first time using their service. I especially appreciate that they spayed for weeds around my pool which none of my previous lawn care companies did. They always call the day before they come to look after the lawn. I will definitely use them again!

Last Sunday i sent a message to Hometurf regarding brown spots that are appearing on my lawn. I gota reply back early on Monday morning stating that it is too early in the season to have "GRUBS" and that they will check my lawn. I sent a message indicating the problem areas.
When i got back from work on Monday i saw a notification from Hometurf that they cheked the lawn and determine it was chinch bugs and they have treated and reseeded the areas . They me to water daily to help seeds germinate
I was very impressed with such a quick response to my problem
Thank you Hometurf