Purchased Hot tub and used their service
We purchased a hot tub from them about 3.5 years ago and have never had a good experiance since. No one ever picks up the phone in service and they don't call back ever on the same day. The owners are not accountable for their products as they try and get out of every situation so that they don't have to exercise an warranty. Hot Tubs would be considered a higher ticket item and therefore needs to have great customer service backing the product. Not impressed at all with this company and would not recommend to anyone.
- Approximate cost of services:
- $9,000.00
- Company Response
Hello Stu,
I am hoping I can be of some assistance in your problems. However I'm not exactly sure what it is you are having an issue with apart from contacting us. So if you'd like to provide more details on your issue hopefully I can help.
Feel free to contact me by email: ballan@interpools.com and I will be glad to help.