International Pool & Spa Centers

Swimming Pools, Spas & Hot Tubs
800 Taunton W Oshawa ON L1H 7K4
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HomeStars
Swimming Pools, Spas & Hot Tubs
International Pool & Spa Centers
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81%

This is the average rating based on homeowner reviews.
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Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for International Pool & Spa Centers

Average customer rating:
8.5 10 (56 reviews)

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George in
George in
2 reviews Whitby, ON
10/10

IN-GROUND VIKING FIBERGLASS POOL

From the get go, Derek was very receptive in answering our questions... Great Guy! He was prepared and helped us choose what we know is the right pool for us and our grandchildren! The follow up and service response is quick and very helpfull.

With out a doubt, I highly recommend Derek and International Pools!

Approximate cost of services:
$0.00
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Company Response

Hello George.
We appreciate you taking the time to share your thoughts. Customer feedback is a valuable tool that allows us to sharpen our ability to better serve our customers.

Sam
Sam
5 reviews Pickering, ON
10/10

Backyard Oasis

Derek and his crew turned our vision into a reality. From the moment we met Derek, he listened to our needs and helped us design the backyard of our dreams. He is an honest contractor and delivers on his word. He manages his crew effectively and delivered our dream oasis within the time and budget promised. Derek and his team take pride of ownership and paid attention to all the details of their work. We would recommend International Pools & Spa, with Derek as the contractor to anyone who is looking for a reliable company

Approximate cost of services:
$85,000.00
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Company Response

Sam and Chris.
Our team takes special pride in each project we undergo. We believe that it is essential to treat our customers as if they are our only customer. We strongly believe that recommendations by previous clients is the foundation of a successful long term relationship with our customers. Thank you for taking the time to share your kind words.

Oliver Nicolai in Ajax
Oliver Nicolai in Ajax
1 review Ajax, ON
10/10

Backyard Oasis

Derek, you and your family completed the construction of our family pool and landscaping last summer. For us it is truly a dream come true. Greg and I wanted to personally thank you and your family for a job well done. The entire process was handled with complete professionalism, everything happened when it was supposed to and we couldn’t be happier.

Approximate cost of services:
$97,000.00
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Company Response

Hello Oliver.
Thank you for sharing your experience. We will pass your kind words onto Derek and his team.

Norrie in Mississauga
Norrie in Mississauga
3 reviews Mississauga, ON
10/10

Awesome company

We bought a hot tub from Recreational Warehouse. Absolutely superb customer service. The knowledge of the staff is exemplary. Always ready and willing to help us out. Would highly recommend Recreational Warehouse to anyone. We are so happy with our hot tub - use it every day. They know what they are doing. We also have a pool and use them for our pool servicing. Amazing. We do not go anywhere else for our pool products and service!!
 Edit

Approximate cost of services:
$12,000.00
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Company Response

Thanks Norrie, we appreciate your business.

Kevin Irvine in Toronto
Kevin Irvine in Toronto
1 review Whitby, ON
10/10

Pool and hot tub repair and service

With the pool season being relatively short, having access to a responsive and knowledgable pool company is key. We have found such a company in International Pool & Spa. Their staff are knowledgable, and genuinely care about their customer's experience. We regularly recommend them to neighbours and friends.

Approximate cost of services:
$1.00
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Company Response

Hi Kevin.
Thank you for the kind words and your years of loyalty. We hope to continue meeting your expectations.

GraceJ in Toronto
GraceJ in Toronto
1 review Toronto, ON
10/10

Service for our spa

The new house we moved into came with a spa. It didn't look like the spa had been used in years, but we really wanted to use it. We contacted International Pool and Spa Centers to see if they could send a service person to help us determine if it was salvagable. The dispatcher advised we should try to obtain as much information about the spa (make, model, serial number) as possbile, then call back so she could determine if it was one that they could indeed service before senting out a service technician and wasting our money. We were very appreciative about the concern she showed for our time and money. It turned out that the spa we had was a model they could service, so service was set up to take place just 2 days after we called in. The service guy was very polite and knowledgeable. Eventually the spa was up and running with everyones great help! I would definitely reccomend International Pool and Spa Centers to first time spa owners.

Approximate cost of services:
$600.00
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Company Response

Thanks for taking the time to share your experience with our company.

Mike M from Whitby
Mike M from Whitby
2 reviews Whitby, ON
10/10

Variable Speed Pump Install

Our hayward pump failed and the pool was quickly turning green. We called International pools and worked with Brent. We were able to work over email (which worked best for us) and they quickly provided a few options. We ended up going with a Pentair Variable Speed Pump and are extremely happy with it. What really amazed us is how quickly Brent and team got us back up and running. Plus, they corrected an issue with our previous pumps install from a different company. Thanks for the great work.

Approximate cost of services:
$1,200.00
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Company Response

Hi Mike
We are very glad to hear that you are happy with your purchase. We look forward to seeing you in the upcoming season.

Private User
Private User
Private User reviews Oshawa, ON
10/10

Hot tub

The staff at International are professional,efficient and knowledgeable.I bought a spa from them 5 years ago and have continued to receive discounts on products. Due to the age of my tub a few issues have arisen . The tech team provide honest appraisals of what is going on and suggest cost effective solutions. Brent and Ryan in particular are excellent when it comes to timely communication and getting the job done.

Approximate cost of services:
$5,500.00
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Company Response

Thank you for the nice review. We are happy to hear that you are pleased with our service.

Vic  in Bradford
Vic in Bradford
2 reviews Newmarket, ON
8/10

Coast Spa equipment

Helpful and knowledgeable staff. Assisted us in getting the correct products that suited or needs and requirements. Gave us the correct instructions and timeline when we should expect our hot tub cover.

Approximate cost of services:
$800.00
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Company Response

Hi Vic.
We are happy to hear that you are pleased with your spa cover purchase. Thank you for the kind review.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

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