Issue with durability of seat cushion
Oakville
Late review, bought a large sectional from Joshua creek and noticed within 6 months the corner cushion was sinking quite obviously. Returned to store and without question, they replaced the cushion with no questions asked. Same thing happened 6 months later, this time they replaced it with a higher density foam. Still not perfect but the customer care was exceptional and will shop there again.
- Approximate cost of services:
- $4,000.00
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- Company Response
Hi Laurie, thanks for the kind review. Thanks for being reasonable and having confidence in us to service. You bought Canadian made product with warranties to back it up.
Ive passed this along to our service team. Thanks for the business and being a nice person, taking the time to write something good. Jim