Decided to write this review after 2.5 years. If you want to get any cabinetry done, K-Woods is a good company. The design we chose was plain and simple but it gave our bathroom a very clean and modern look. The reno was done in our guest bathroom which we do not use unless there are guests staying over as we already have two en suites but you can tell that the material is high quality and will last. We worked with Endrina who was very lovely and responded quickly to any concerns. There was an issue where the shower glass was installed slightly slanted and the contractor working told me that it was just how it is. I brought it up to Endrina and she made them fix it right away which was really appreciated. There was also a hair dryer insert that was supposed to be in the drawers, we forgot about it and asked Endrina about it almost 2 years later and she ensured we got it. That being said, K-woods did a great job with the countertops and cabinetry but I wish I could say the same about the shower. The workmanship is a bit disappointing as the grout is already cracking is some areas. It might have started cracking even earlier but since this shower is rarely in use, we have just started noticing it. Definitely recommend this company for any type of shelving/cabinetry but not for showers.
- Approximate cost of services:
- $30,000.00
- Company Response
Thank you again for your second review (first one posted November 2018). I believed endrina has reached out to possibly rectify your situation. We cannot guarantee that everything we do is perfect 100% of the time, but what we can guarantee is we will own up to our 5 year warranty that our customers have come to expect from us for over 20+ years. Again, thank you for your review and your support.