It was a pleasure working with Jennifer. She was very professional, patient and offered a lot of value-added advice. Her customer service was excellent. 9/10 times she picked up the phone and if not, would call me back soon after. I decided on drapery throughout the house with roller blinds in the kitchen and bathrooms. Throughout the process, Jennifer never pressured me to purchase one item over another. She was very accommodating to what my needs were and directed her recommendations based on that. I am very please with the final product. However, 2 months after installation we found a defect in some of the drapes but no problem; I called Jennifer and she was more than willing to correct the situation. That's what I call top tier customer service! I have referred Kamfair's services to my family and friends, and I when the time comes I will highly consider using them again.