We almost went for Polywood shutters from another vendor who had an exclusive on it but decided they did not deserve our business after they called to cancel our appointment half an hour before they were supposed to show up for an in-home consultation. I was extremely upset because my widfe and I rearranged our schedules to home to meet with them on a weeknight.
Luckily our neighbours told us about Andrew at Kamfair Drapes. They had Eclipse vinyl shutters installed in their home because they knew someone who purchased the same product over 7 years ago and said they still as good as the day they were installed. A quick visit to the store and we got the same as our neighbours - plantation style shutters with the tilt bar hidden of to the side on the front.
Andrew came by to finalize the measurements for the windows (main and second floor) and even called to apologize as he was going to be a bit late. Three weeks later our order arrived as expected.
Andrew and his cousin Allen, showed up at least a half hour earlier in the morning than we expected to do the installation. They completed the installation in the time originally quoted (just over 4 hours). They cleaned up and took away all the packing materials and left no mess.
So if you are looking for exceptional value and excellent customer service, ask for Andrew at Kamfair.