- Approximate cost of services:
- $450.00
- Company Response
You have indicated you have "grossly overpaid" when in fact you still have not paid anything. Your inquiry was for a ceiling fan repair or replacement. After speaking with you for a few minutes I realized you meant a bathroom exhaust fan. After explaining the pros and cons of replacement versus repair you chose repair. I explained that it would take 2 visits or that we could show you how to remove the motor assembly yourself as most exhaust fans are very repair friendly and require periodic cleaning. We charged you 1 truck charge of $105 (not 2) and 2 hours of labour at $105 per hour and $75 for a new assembly which we had to drive to Kipling and Bloor to obtain after a few calls and internet inquiries elsewhere. The total bill was $390 + HST = $440.70. When you complained I offered you a $50 + HST = $56.50 discount. This was in the spirit of Christmas not because you deserved it. You indicated you would pay the bill. Next you slandered us on Google. I have asked that you check with others in hopes that you would realize how fair this bill is since you seem to feel that only labour spent removing or installing is chargeable. Currently you have slandered myself, my company and Homestars.
Merry Christmas
Robert Sloan
President, M.E.
Langstaff & Sloan Inc.