i had problems with Lawn savers in the beginning Kyle came out personally to take care of my problems and thats what important in a company. Great follow up Kyle.
- Approximate cost of services:
- Company Response
Hi Quy from Scarborough. I am concerned about how you feel you were treated by our company. we offer an organic lawn care service that depends on partnership with our customers to achieve the desired results, These results are not instant (like with chemicals) and we always explain upfront that it takes several treatments over more than one season to bring a lawn back into shape.
I looked into your account in order to appropriately respond. Your account has been on hold for some time and you have not been receiving the necessary treatments because of this. We at LawnSavers have a complete satisfaction guarantee. It means we will do what it takes to make sure the work you hired us for is successful.
HOWEVER, it REQUIRES you do your part,(and we don't ask for much):
#1 keep your account current so that we know we have a relationship
#2 inform us regularly of problems or if there is a progress issue so we can actually work with you on it!
#3 follow our care instructions on when to mow and how often to water(regardless of rain, especially thunderstorms)
We have thousands of happy customers that have green and healthy lawns because of this.
That being said, I would still like to help and i will come out to your lawn personally to review it's condition at no extra charge, just please give me a call or email me: greatservice(at)lawnsavers.com I look forward to getting this resolved to your satisfaction.