Ordered online and then was told before delivery I need to come to the store to give them imprint of my credit card. What's the purpose of online delivery if you have to go to the store anyway? Asked if they could take imprint when they come to deliver and was told no. Makes absolutely no sense.
- Approximate cost of services:
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Hi Shelley, Imprints are asked on certain orders which do not pass the verification process. This is done to ensure that the credit card has not been misused for fraud. This is also mentioned in the confirmation email sent to you upon placing the order. Thank you