Leon's Furniture

Furniture
20 McLevin Ave ON M9N 3X3
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Leon's Furniture
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27%

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Reviews by rating (past 12 months)

Reviews for Leon's Furniture

Average customer rating:
2.2 10 (170 reviews)

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John Lu
John Lu
3 reviews Toronto, ON
0/10

Sofa

I went to Leon's Scarborough store with my wife in Mar 31, 2008. We planned to buy a set sofa. When I paid my bill, I found that Leon's store charged me 6% for GST. And I reminded the Cashier several times, and after he confirmed with the manager, he changed the GST rate to 5%. I talked to the store manager and also wrote an email to customer care center. They insisted that this is a single case. But I don't think so. When I paid the bill, it was almost 9:00 pm, and I don't think I am the first customer of this cashier. He could make the simliar problems for all customer he has severed ( please be reminded that I had asked him several time for the wrong tax rate). And also, the rate is set by the Leon's computer system. If the system made mistakes, all customer may be charge 1% more for GST.
I am very disappointed with the Leon's service, GST has be cut down to 5% for two months, and Leon's system still allows such thing happen.
If you bought something from Leon's in the pass two months, check your invoice. If you has been charged 6% GST, please add you review here. I want to prove to them this is not an isolated case.

Approximate cost of services:
$2,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
1 of 1 people found this review helpful.
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Loraine in Don Mills
Loraine in Don Mills
2 reviews ,
10/10

Sofa

After searching for quite some time, I bought a sofa at Leons. I was very happy with the Service in store. The after sales service was exceptional as well. I would definitely recommend Leons to family and friends.

Approximate cost of services:
$1,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Pearl in the Beach
Pearl in the Beach
1 review ,
8/10

Dining Room Buffet

Our initial buffet was extremely damaged upon opening the box. Leon's exchanged it without any hassle. The only negative was that we had to return it ourselves, since we had picked it up instead of having it delivered originally.

Approximate cost of services:
$450.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Markham-5853
Markham-5853
2 reviews Toronto, ON

First Review

4/10

DLPD HD TV

I purchased a TV from Leons, and bought the extended warranty. The TV has broken down 2wice now. I called in and told thier CS dept. and they told me the salesperson shouldnt have sold me an extended warranty..what kind of service is this, they wont even admit that the tv they sold me is a lemon....and refuse to give me a new tv, claiming they will fix the old one...well its been 3 weeks, and there is no sign ofmy tv coming back...I am tv-less...and out 1600 dollars

Approximate cost of services:
$1,600.00
What could this company do to improve their services?
Admit mistakes, and accept liability.
Any advice to offer fellow homeowners facing a similar project?
1 of 1 people found this review helpful.
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Alan in Greensborough
Alan in Greensborough
2 reviews Toronto, ON
8/10

Purchased chest freezer

Bought a Wood chest freezer. They would only deliver it free if the purchased price was $500 before taxes, but the freezer was $480. We were willing to pay the extra $20 to make the freezer price $500 so we don't have to pay the $45 delivery cost, but the only way to avoid it is to pay for a $50 extended warranty. Go figure.

Approximate cost of services:
$550.00
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S in Markham
S in Markham
7 reviews Toronto, ON
10/10

Furniture

My cousin had just arrived in Canada and we were looking for good quality furniture at a reasonable price. We were very happy by what we saw at Leon's. Their service and quality was exceptional!

Approximate cost of services:
$3,000.00
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R & L in Scarborough
R & L in Scarborough
2 reviews Toronto, ON
6/10

Bought a wall unit

The salesperson was good. We had a few problems that required service a few times. Follow up service was slow and required more than 1 contact for subsequent service calls.

Approximate cost of services:
$2,000.00
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Toronto-8222
Toronto-8222
2 reviews Toronto, ON
8/10

Purchase Furniture

Denise was very helpful and advised me of the furniture to match the colours of my floors etc of my house. She was very patient during our request to change the furniture request. I have a cinnamon colour hardwood floor and the brown leather sofa and loveseat had a perfect match.

Approximate cost of services:
$3,000.00
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Gordon
Gordon
1 review Toronto, ON
10/10

couch and chair

Good service and well known store. Great sales people.

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Rachel from Toronto
Rachel from Toronto
2 reviews Toronto, ON
8/10

Living room renovation

Leon's was affordable and the furniture is gorgeous.
The service was really good.

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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Leon's Furniture

Founded in 1909 by Ablan Leon, the A. Leon Company started out as a general merchandise store in the small town of Welland in Southern Ontario. Today Leon's is one of Canada's largest retailers, selling a wide range of merchandise including furniture, major appliances and home electronics. The company continues ...
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