Maret's Quality Home Cleaning

House & Apartment Cleaning
Toronto ON M3B
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House & Apartment Cleaning
Maret's Quality Home Cleaning
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98%

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Reviews for Maret's Quality Home Cleaning

Average customer rating:
9.9 10 (505 reviews)

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Tom
Tom
17 reviews Etobicoke, ON
9/10

House Cleaning

Maret and her employee did an outstanding job cleaning our house. Our kitchen never looked so clean and she made our granite countertops shine! Even though we were out of her cleaning area she still came through for us and did a GREAT JOB!

Approximate cost of services:
$270.00
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Company Response

Hi Tom & Mary,
Thank you very much for the kind words. It was a pleasure to work in your beautiful home. We look forward to possibly helping you in the future. I will pass on this review to Eren, the other cleaning lady who helped me.

Ken in Bloor West Village
Ken in Bloor West Village
5 reviews Toronto, ON
10/10

Top to bottom home cleaning after move-in

I'm pleased to be able to agree with the positive reviews of Maret's Quality Home Cleaning. Maret herself is a force, and will tell you the truth about what needs to be done. She has been more than fair in her dealings with us, and her employees were also professional and pleasant.

Communications were excellent, everyone was punctual and well-dressed, and care was taken in cleaning our home and its contents. The level of cleanliness was excellent.

I'm not a "10/10" rater very often. This really was quality work and a professional service. We are continuing to use Maret's Quality Home Cleaning (MQHC), and I will update this review again in a few months. We're looking forward to seeing Stephanie and her excellent skills again soon!

Approximate cost of services:
$250.00
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Company Response

Ken & Jody,
Thank you for such a great review!!! We knew you had high expectations and trust and we're very happy that everything went as planned. Working with you was very smooth. The scheduling, time of the week was perfect. We look forward to cleaning your home bi-weekly. Have a great Easter weekend!

DK in North York
DK in North York
4 reviews North York, ON
10/10

House Cleaning

We have been using Maret's Home Cleaning Services for a number of months, and the service has been exceptional. Always prompt, professional, thorough and friendly, we have had no issues whatsoever. Maret has also been flexible in accommodating scheduling changes for special events, and we would not hesitate to recommend this service to anyone.

Approximate cost of services:
$120.00
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Company Response

Hi Daniel,

Thank you very much for the kind words. Berenice enjoys cleaning your home. We are very fortunate to have you as a client. Thank you.

LT in the Beach
LT in the Beach
3 reviews ,
10/10

Weekly Cleaning

I have used Maret's Quality Home Cleaning for the last couple of years. The service is always reliable and the standard of cleaning is top rate. Maret prides herself on providing excellent quality and I've been extremely impressed with her services - especially with Elle, who currently cleans for us. I can highly recommend Maret's company.

Approximate cost of services:
$125.00
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Company Response

Lori,
Thank you for the kind review. We appreciate your kindness.
It is a pleasure to serve you. You are a very nice client, and Elle appreciates this very much. Great teamwork!

CDI in Roncesvalles Village
CDI in Roncesvalles Village
1 review Toronto, ON
10/10

Home cleaning services

I have found Maret's Home Cleaners to be exceptionally thorough, reliable, and professional. The housekeeper cleans my house as meticulously as if it were her own. There is no project too large or small she has not fulfilled to the utmost standards. I have had other cleaners before and found Maret's to have the highest professional standards. I recommend their service very highly.

Approximate cost of services:
$80.00
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Company Response

Chrysanne,

Thank you for the kind review. I have passed on this to Adrieke and she was very pleased to hear that you are happy with her service. She enjoys working for you.

Deborah in Markham
Deborah in Markham
6 reviews Toronto, ON
10/10

This was a post renovation, top to bottom cleaning of a full house

It was early December and although our renovation was due to be finished by Dec 15, I could see not only that it was going to be a few days late, but that there was an enormous cleaning job awaiting us in the week before Christmas. The entire house, and everything in it, was covered with a thick layer of dust - drywall, plaster, sawdust - and I just didn't know how we were going to get through it in time for Christmas. I found Maret on Homestars.ca and with the great reviews, gave her a call.

Maret and her team of 5 ladies descended on us and 8 hours later, every single surface in our house had been dusted, washed, vacuumed and polished! In the space of one day, we went from having a chaotic, dirty, disorganized house, to a sparkling clean, dust free, beautiful home.

We are happy to give Maret and her team an absolutely unqualified recommendation. This is a person who takes her work seriously and gives it 110%.

Approximate cost of services:
$1,300.00
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Company Response

Deborah and David it was a pleasure. Seeing your home go from chaotic and disorganized in one day is amazing. One of the special treats we like about our job. You both are very nice people. You both worked with us that day. Thank you for the kind words. We look forward to seeing you every 2 weeks. Happy New year and best wishes for 2009!!

Dorothea in North York
Dorothea in North York
1 review North York, ON
10/10

Full house and condo renovation

It's not often that I write publicly about services, but Maret's Cleaning Service is exceptional. This time we could not let the opportunity pass us by (on behalf of my husband and myself) to say thank you from the bottom of our hearts.

We have moved 3 times in the last 3 years, renovating two homes and a large condo. Although we had used a couple of cleaning services before, there was always some oversight or lack of thoroughness.

But this time we got lucky. Maret and her group are second to none. We were stunned when Maret herself came to oversee the jobs and ensure that our homes were not only spotlness, but that we were treated with respect and integrity. She would not let one minor thing pass by. The other unusual thing is that her staff is not only completely reliable - no matter the weather conditions - but their honesty and trustiworthiness are hard, if not impossible to find.

For the first time, we don't have to hide our jewelery or even any cash we have on hand. For the first time, I don't have to put things away before the cleaning lady or ladies arrive. They are prompt, extremely personable and so incredibly first rate. It has made our many renovations, which are so difficult to live with, almost painless.

I think that says it all.

So, please accept our most genuine thanks and gratitude for all that you have done to make our 'renovated' unsettled life so bearable and easy. To have a service these days that delivers more than even I could expect is rare. And you provide it.

Thank you and keep up your incredibly good, professional work. Our rating for you is 10+++++!

Dorothea G.

Approximate cost of services:
$7,000.00
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Company Response

Dorothea and Stan, It was a sincere pleasure providing you with service over the 7 month period. You both are incredible people to have as clients. All our staff were very happy to be there. You treated them so well, they looked forward to returning each and every day. You both have such an incredible sense of humour. Some of our staff left with sore stomachs from laughing so much. You both are a "once in a life time" clients. Best wishes from all of us!!!

Coletta in Pickering
Coletta in Pickering
5 reviews Pickering, ON
10/10

reno cleaning

I've been, slowly, renovating my home, over the past 6 years. Because I'm doing it on my own. It gets pretty frustrating, trying to keep house, take care of meals, work at my REAL job and still maintain some sanity! That's where Maret's cleaning comes in. She has, single handedly, saved my life. Now I can continue renovating, knowing that the girls will show up whenever I need them. They take care of everything, without me having to remind them of any undone task. They just do it! Amazing!!!!! Their magic is truly appreciated! By far.... the best, most trustworthy cleaning service I've ever used!!! Don't know where I'd be without them! Probably up to my eyeballs in dust and dirt! EWWWW! Thank you for all that you do for me, Ladies!!!!!

Approximate cost of services:
$500.00
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Company Response

Coletta,
Thank you for the kind words. We enjoy coming to your home and especially the times we have in meeting with you. Clients such as yourself are rare to have. You are an amazing woman and an inspiration to our staff

Lucie in Don Mills
Lucie in Don Mills
1 review North York, ON
10/10

bi-weekly cleaning service

I have been using Maret's cleaning service for over 10 years. I have always been very impressed with the friendly, reliable and consistently excellent cleaning services provided. There is never a problem accomodating a required change in service dates or times. Currently, Elle is provided the bi-weekly cleaning service but Heli, who was the cleaning provider previously was also excellent and all very trustworthy. I would happily recommend this cleaning service to a friend.

Approximate cost of services:
$105.00
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Company Response

Hi Lucie,

First of all, thank you for being my very first client in our 10 year history. It has been an honor and a privilege filled with gratitude for all those years. You have a wonderful family and our staff enjoy their work in your home.

PG in Toronto
PG in Toronto
1 review Toronto, ON
0/10

Cleaning of House

Certain staff were incredibly unprofessional (which is obvious from your response) and the quality of the cleaning was terrible. Unfortunately I did not discover this until I had a closer inspection after they had left and had given her a tip as I was distracted by the fact that my camera was missing (BTW a report has been made with the police!) I had to ask them a few times to use disinfectant not just water on certain areas that needed to be disinfected i.e. kitchen counters, fridge. I personally spent 2 hours after the cleaner left when I re-inspected the place, recleaning all the places she had missed or had cleaned poorly. I also had to redo some areas that still had stains (very easily removable ones) and streaks.

Approximate cost of services:
$220.00
What could this company do to improve their services?
Take a business course about how to run a business professionally.
Any advice to offer fellow homeowners facing a similar project?
Stay close by in order to keep an eye on the quality of service you are paying for.
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Company Response

[PG in Toronto],

It is unfortunate that you have had a bad experience.

We do not understand why you gave our cleaner a tip after walking around the house inspecting the completed work.

We are also glad that you took our recommendation and contacted the authorities to investigate.

Please feel free to contact our office directly with any further details.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Maret's Quality Home Cleaning

We're proud of our staff for providing Toronto's most awarded Best House Cleaning service for 13 years in a row. Our Home cleaning services include: weekly, bi-weekly, monthly, post renovation and one-time cleaning service.
IN-HOME ESTIMATES: The estimate is a must. No over-the-phone or email quotes. You're important to us, we need to see the home, get an idea of the work involved and schedule the right amount of workers.
OUT OF SERVICE AREA: We can travel to homes outside our service area, please call for more info. Minimum person hours do apply.

CATEGORIES
House & Apartment Cleaning
PRODUCTS
Coconut based cleaning and polishing creams.
SERVICES
Daily | Weekly | Bi-weekly | Monthly | Spring | Fall | Renovation |
BRANDS
Maret's Reputation, coconut based cleaning cream and polish.
SPECIALITIES
Chemical sensitivity cleaning, Hypo-allergenic, no fragrance, post renovation, detailed cleaning services
WEBSITE
https://maretsqualityhomecleaning.com
YEAR ESTABLISHED
1997
PAYMENT METHOD
Interac Email Money transfer, Cash, Cheque, Visa, AMEX, MasterCard, Paypal.
MEMBERSHIPS
Homestars.com
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
6 hours
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
24 Hours
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.