A service technician recommended Marsh's Stoves to us when our existing fireplace needed replacing. He specifically said we must go to Marsh's Stoves and talk to Willem From the outset, Willem's gracious and knowledgeable assistance made the entire process seamless. He guided us to the perfect unit which aesthetically matched our lifestyle and home. He came to out home twice to measure and discuss our needs. His thoughtful suggestions were invaluable. Willem arranged for the insert to be done at time convenient to us and the insert was done quickly and cleanly.I can highly recommend Marsh's Stoves for their products and service but must also commend and compliment Willem for his outstanding customer service.