Took a while to get installation appointment sorted out, but the installation is completed and everything looks great now! The installation process ran smoothly and job well done in a Covid environment.
- Company Response
Just wanted to share with you how tough and unpredictable the past year has been in supply chain due to Covid which has impacted the supply chain. As you know we do live in a world economy which parts could be made in many parts of the world and this has caused an enormous delays in getting fully assembled products.
Please let me apologize to you for the delay and kindly feel free to reach out to me directly when you get a chance. We ar Marsh's Stoves & Fireplaces pride ourselves by having fully qualified installers on staff to look after your needs.
Once again, we hope you hear our frustration as well for not being able to deliver the promised dates. I am available via email or my office lines at anytime to work with you and to solve this issue to see your opinion swayed to a more positive outcome.