Marsh's Stoves & Fireplaces

When our old gas stove broke, we needed a new one asap since it was the only heat in our family/TV room. When Alan from Marsh's saw the situation, he arranged installation quickly and in time for our family Xmas. It was done on time and works great - thanks!!

We live in a draughty 30's house, which had two wood-burning fireplaces. For years, we watched our heating dollars go up the flue and turned to Marsh's for a solution. From the outset we knew we had come to the right place. Willem came to our house to make measurements and put together a proposal. He insisted we meet him again at the showroom to finalize the order. In doing so, we arrived at an enhanced solution even more attractive than as originally proposed. Willem demonstrated his creativity in adapting the "engine" we wanted to our fireplace openings.

We cannot say enough good things about the two crews that did the preparation work and the installation, which occurred on different days. The prep was particularly challenging due to a daunting chimney height. Routing the gas feeds involved a lot of difficult drilling through stone, into and out of the house and awkward work behind hedges. The crew worked tirelessly and continuously for about seven hours. They cleaned both flues, leaving no mess whatsoever inside the house.

The installation required some final work outside as well as making the connections inside. Willem was contacted because the "surround" or frame for both fireplaces needed to be adjusted. Two days later, he returned with the finished products, the living room solution being more elaborate than that for the basement. Because it looked so well, we asked that the same approach be used for the basement fireplace, to which Willem readily agreed (to be installed next week)--this at Marsh's busiest time of the year. We are delighted with the results.

I cannot say enough about Marsh's. This is the second fireplace install in my home by Marsh's and I did not hesitate to go directly to them again. When Alan came to my home for the initial visit he noticed a slight gas leak and called Enbridge who found two gas leaks in my home that I was not aware of. Thank goodness Alan had checked and followed through with Enbridge. After the fireplace was installed and full payment was made to Marsh's, I hired a contractor, (not connected to Marsh's), who built a mantel against fire regulations. When I informed Alan of this he immediately came to my home and dealt with the contractor personally and resolved the problem. Alan was sincerely concerned for the safety of my home. I would highly recommend this company. Their product is top notch and their customer service is way above and beyond.

We very impressed with the level of service we received from Marsh's and its staff. Everything from scheduling of the appointment for the estimate to the installation of our wood stove met our expectations. Alan is very professional and caring businessman. We highly recommend them.

Alan and his employees go out of their way to ensure their customers are pleased with their products and service. They understand customer service 100%. Thank you Alan and team.

I froze during last winter's hydro outage (2x) and decided to convert my wood burning fireplace into a gas fireplace. Willem at Marsh's was extremely helpful, he came to my home to measure and prepare for a perfect fit. The installation and chimney products were included in the price as well as HST. Very happy with the product and service, Willem did the finishing touches and it shows he cares about customer satisfaction. I will definitely tell my friends about Marsh's

We are so happy with the service we received from Marsh's. Their knowledge, responsiveness, and customer service went above our expectations. We had a very tight timeline to complete this gas insert replacement, and Marsh's went above and beyond to meet our deadline. We truly appreciate the excellent customer service and would highly recommend this company! Thank-you so much Allan and John!

We have been dealing with Alan and his company for over 15 years. We renovated our living room last winter and installed a new gas fireplace. This fall, we noticed that it didn't start on a cold Saturday afternoon and called Alan to see if he could help us out. Within a couple of hours, a service technician called and said he would be right over. Sure enough, he fixed it and it is working perfectly again - now that is service!

To borrow a golf analogy, these guys are good!

I would highly recommend Alan and his team at Marsh's for all your fireplace needs!

The quality of the units, the speed of installation and the follow up were excellent. I am very impressed with Marsh's Stoves and would recommend them without hesitation. The advice and support we received from John was invaluable.

Marsh's Stoves & Fireplaces has installed 2 fireplaces for my family and their product, knowledge and customer service is 5 star! Any time I had questions, Alan answered them quickly both by email and phone. In one instance, he personally came to check on an issue and resolved it quickly. He is passionate about his product and business and cares about his customers. I would recommend Marsh's to anyone!!!