Mattamy Homes

Builders
Toronto ON M5K 1G8
Write a Review
Write a Review


HomeStars
Builders
Mattamy Homes
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

46%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Mattamy Homes

Average customer rating:
3.5 10 (264 reviews)

Sort by

Private User
Private User
Private User reviews Calgary, AB
9/10

Pleased with purchase

Homebuying process was very satisfying, from customer service to design studio and most especially the building team. It was our first home and I was a little skeptical about using Mattamy, but we wanted a community not far from our previous home and they were the only ones with a reasonable price within our budget.

My home is beautiful, i particularly love my kitchen (FYI, some of their standard selections may be basic but there are lots of options to upgrade....you really get what you paid for).

Approximate cost of services:
$760.00
Was this review helpful?
Company Response

We're thrilled that you had a positive homebuying experience with us and that you love your Mattamy home! It’s great to hear that our teams were there for you every step of the way and helped create a smooth and memorable experience for you. Thank you for choosing Mattamy, and we wish you all the best in your new home and community!

tarun2019
tarun2019
1 review Calgary, AB
10/10

Service after sales

I bought house in Feb and after 10 days inspection, John and his team came to fix minor things. They are pretty great team, they fixed everything and also some other stuff which I was not able to found out.

Approximate cost of services:
$10.00
Was this review helpful?
Company Response

Thank you for the great review! We’re proud to hear about your positive experience with John and his team. Congratulations on your new home!

salmanakhtar75
salmanakhtar75
1 review Milton, ON
10/10

1 year Warranty fixes

The service was very courteous and professional and all concerns were addressed up to my satisfaction

Approximate cost of services:
$10.00
Was this review helpful?
Company Response

We're so happy to hear this! Thank you for the great feedback.

Bak in Toronto
Bak in Toronto
1 review Pickering, ON
0/10

Never again with Mattamy Homes

First and foremost, the quality of workmanship exhibited by Mattamy Homes is subpar, to say the least. Upon closer inspection of the construction and finishing of my home, I have encountered numerous issues ranging from crooked walls, uneven flooring, to shoddy paintwork. It is evident that attention to detail and craftsmanship were sorely lacking during the construction process. Additionally, the materials used in the construction are of very poor quality, resulting in concerns about durability and longevity.

Furthermore, the promised closing date for my home has been repeatedly delayed, causing significant inconvenience and uncertainty. Despite assurances from Mattamy Homes regarding the timeline for completion, the constant delays have disrupted my plans and created undue stress and frustration.

Approximate cost of services:
$960,000.00
Was this review helpful?
Company Response

Hi Bak, we’re sorry to hear that your experience with us has fallen short of your expectations. Building a home is certainly not a perfect process and, although we strive for perfection each time, it’s clear that we missed our mark here. Mattamy does have quality assurance processes in place, and we are always looking for ways to improve for our customers. With that being said, rest assured that you’re in good hands with your warranty team and they will do their best to get any reported deficiencies addressed as efficiently and effectively as possible. As for any concerns about material quality, durability, or longevity, our qualified warranty team would be happy to answer any questions you have about this. Regarding the closing date delays you experienced, we certainly understand that this can be frustrating and stressful and therefore do not do so without just cause. As you may know, there are many moving parts involved when building a home and any unexpected disruptions with materials, trades, weather conditions or other critical components can and do result in delays in our construction schedule. Our goal is to provide our homeowners with their keys as soon as possible while ensuring that their homes are completed with quality, care, and safety in mind. Thank you for your feedback and, should you require direct assistance, please do not hesitate to contact your Warranty Coordinator.

DavidvSu
DavidvSu
1 review Oakville, ON
10/10

Light Fixture

The electrician was great, they put up my light fixture and I was really satisfied. They did an amazing job on my light fixture and did more than what I was asking for.

Approximate cost of services:
$0.00
Was this review helpful?
Company Response

This is so great to hear, David! We're glad to know you had a memorable service experience with us and are happy with your new light fixture. Thank you for sharing!

Private User
Private User
Private User reviews Milton, ON
10/10

Preconstruction home

Mattamy built the home In a timely fashion, and met the closing date, they also are great with the tarion, overall they treated my home like it was theirs and were great.
Particularly we worked with Justin for our home and he was exceptional.

Approximate cost of services:
$900,000.00
Was this review helpful?
Company Response

We're so happy to hear that you had a great experience with us and that Justin helped make it that much more enjoyable. Congratulations on your new Mattamy home, and we wish you all the best!

Private User
Private User
Private User reviews Calgary, AB
10/10

1881 carrington blvd nw

amazing team. from sales to construction to closing, we could not have asked for a better team for our first home

Approximate cost of services:
$440,000.00
Was this review helpful?
Company Response

Thank you for the fantastic review! We are thrilled that you had a positive homebuying experience with us, and it’s great to hear that you felt supported by our teams throughout the process. Congratulations on your first home!

ahmadgames
ahmadgames
1 review Milton, ON
10/10

Professional and cooperative

My purchase went smooth and easy. The sales team were helpful, design studio was great and team was also recommending best options. Building team was cooperative and accommodate some special requests I made. Overall I'm super happy with my end results

Approximate cost of services:
$1,450,000.00
Was this review helpful?
Company Response

Thank you for sharing this, Ahmad! We're proud to hear that our teams helped provide you with an incredible homebuying experience, and we're absolutely thrilled that you're happy with your new home. Wishing you all the best, and congratulations!

Private User
Private User
Private User reviews Calgary, AB
10/10

New home first month trade service

Very detailed trade day service, including inspection, wall and ceiling painting, electrical service, door hinge adjustment, etc

Approximate cost of services:
$1.00
Was this review helpful?
Company Response

We appreciate your feedback! We're glad to know you're happy with our services.

Private User
Private User
Private User reviews Calgary, AB
10/10

New Home Construction

It's been a wonderful experience; from contract signing, design center, pre-delivery inspections to home possession appointments. The post possession customer service is excellent.

Approximate cost of services:
$584,000.00
Was this review helpful?
Company Response

Thank you for your feedback! We're thrilled to hear that you had a smooth and memorable homebuying experience with us through every step of the way. Congratulations on your new Mattamy home!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Mattamy Homes

Welcome to Mattamy Homes. One product, lovingly crafted, humbly sold, proudly owned. That's how it all started for Mattamy Homes in 1978.

Mattamy Homes is rigorous about every aspect of community planning. We acquire the land, design the homes, plan the streets, and create the people spaces—the trails, parks, and other community features that bring people together.

Though our organization has evolved, our process remains unchanged in one fundamental way. We continue to keep our eyes, ears, and minds open, continuing to evolve based on what you, our current and future homeowners, value most. All with a lofty goal of creating places that people are proud to call home, while keeping sustainability top of mind.

Mattamy Homes is the largest privately owned homebuilder in North America, with 45 years of history across Canada and the United States. Every year, Mattamy helps more than 8,000 families realize their dream of homeownership. In Canada, our communities stretch across the Greater Toronto Area, Ottawa, Calgary and Edmonton. In the United States, the company is represented in 11 markets – Dallas, Charlotte, Raleigh, Phoenix, Tucson, Jacksonville, Orlando (where our US head office is located), Tampa, Sarasota, Naples and Southeast Florida. Head over to www.mattamyhomes.com for more information.

CATEGORIES
Builders
PRODUCTS
Townhomes, Detached Homes, Single Family Home, Highrise, Mid Rise Condo, Attached Homes, Two Story Home, Single Story
STYLES
Modern, Contemporary,
SPECIALITIES
New Urbanism
WEBSITE
https://mattamyhomes.com
YEAR ESTABLISHED
1978
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.