Mattamy Homes

Builders
Toronto ON M5K 1G8
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Mattamy Homes
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46%

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Reviews for Mattamy Homes

Average customer rating:
3.5 10 (264 reviews)

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siacan83
siacan83
1 review Pickering, ON
10/10

Great finishes and Customer Service

I booked a freehold townhome in Pickering. The process was so easy from buying and signing the documents to the design center studio and finally handing over and providing the keys by te project managers onsite. All staff members at the sales center, design studio, site office and project managers were so kind, helpful and down to earth that makes me feel inclusive and relaxed. The home finishes were top notch despite some minor deficiencies which is normal on PDI. Onsite project managers were very helpful in fixing the minor deficiencies on time.
I would highly recommend Mattamyhomes to anyone.

Approximate cost of services:
$0.00
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Company Response

This is so great to hear! Thank you for your lovely feedback and for recommending Mattamy Homes. We're thrilled to know you found the entire process to be smooth and enjoyable, and that you felt supported by our staff throughout this exciting journey. We hope you love your new home, and we wish you all the best!

Private User
Private User
Private User reviews Nepean, ON
10/10

Mattamy Homes

Good construction quality, courteous and helpful staff, timely delivery of the house. I am impressed with their business.

Approximate cost of services:
$1,000,000.00
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Company Response

Thank you for your review! At Mattamy, we pride ourselves on the professionalism of our staff and the quality of our products, and we’re happy to see that reflected in your experience. Congratulations and we wish you all the best!

Private User
Private User
Private User reviews Calgary, AB
10/10

Amazing house and experience!

Wow, just wow. What an amazing experience. We couldn't be more happy with the entire process. Sales team was wonderful, the build team was extraordinary, customer care was very friendly and informative and the warranty team was keen to take care of the small concerns we had. Nothing was even really wrong!

An absolutely amazing experience with the yorkville team all round. 10/10 would buy from Mattamy again in the absolutely beautiful and stunning community of Yorkville.

Approximate cost of services:
$410,000.00
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Company Response

Thank you so much for the fantastic feedback! We're proud to know that our staff were there for you through every step of the process and that their hard work and dedication have been recognized. We are always trying our best to make our homeowners' experiences memorable, and we’re glad that we’ve achieved this. Congratulations, and we wish you all the best as you settle in to your new home and community!

sumandeep
sumandeep
1 review Calgary, AB
8/10

New House

They provided a very good service. They were very responsive throughout the process. I recommend Mattamy homes.

Approximate cost of services:
$712,000.00
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Company Response

We're glad to hear you had a positive experience with us throughout the process, Sumandeep! Thank you for your kind feedback.

Private User
Private User
Private User reviews Oakville, ON
8/10

Kitchen

Hello,

We have taken few upgrades in our home. Most upgrades are in my kitchen. However, during the PDI it seems my home was incomplete and counter tops, back splash, sink and pot filler were not installed. It was bit disappointing at first, pot filler was not in its correct position when it was installed, and island countertop is missing. However, after 30 days, it seems things are moving. Mattamy team has been great, during this process and hoping things will get done sooner than later.

Thank you

Approximate cost of services:
$90,000.00
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Company Response

Hi there, thank you for sharing your experience. Although we strive for perfection when building our homes, rest assured that it’s not uncommon to find a few deficiencies or incomplete items during your PDI. For any items that are not completed by move-in, we encourage homeowners to submit them on their 30-Day form. We're glad to hear that your dedicated Warranty Team is on top of this and are working through the remaining items. You're in great hands! Thank you for your patience in the meantime.

gbenga_bosede
gbenga_bosede
0 reviews Calgary, AB
10/10

New Build

Mattamy Built to almost perfection. Minimal issues upon delivery. I would recommend them to anyone. I love their finishes as well. They are very responsive.

Approximate cost of services:
$500,000.00
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Company Response

Hi there, thank you for your feedback! At Mattamy, our goal is to ensure that any issues brought to our attention are addressed quickly and efficiently, and we're thrilled to know that your dedicated warranty team have followed through on this. Thank you for recommending us, and we wish you all the best!

Private User
Private User
Private User reviews Markham, ON
10/10

Excellent construction and warranty team

Mattamys pre-construction team as well as their warranty team have been nothing but phenomenal. They have gone above and beyond at every item/issue we happened to encounter (and we understand that with new builds, there are bound to be items that arise). With that said, the teams have always done everything they could to address our concerns and in many case, have gone beyond what they are required to do.

Approximate cost of services:
$1,400,000.00
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Company Response

Thank you for this excellent review and for all your kind words! Building a home is certainly not a perfect process, and we truly appreciate the patience and understanding you had while we addressed those issues. We're proud to hear that our staff have gone above and beyond to provide you with a memorable homebuying experience throughout every stage of the process. Congratulations, and we wish you all the best in your new home!

Private User
Private User
Private User reviews Oakville, ON
10/10

Reputable builder

Mattamy is a great partner. They treat home buyers professionally and act fairly. The staff knows how to build trust.

Approximate cost of services:
$800,000.00
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Company Response

Hi there, thank you for your feedback and kind words! We're so glad to hear you're happy with our service. Congratulations on your new home, and we wish you the best!

ajanimcintosh
ajanimcintosh
0 reviews Oakville, ON
10/10

Excellent customer service

Excellent customer service! I would purchase from this team again. Answered emails and call promptly

Approximate cost of services:
$800,000.00
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Company Response

Thank you for the great feedback! We're proud to hear that our staff were there for you every step of the way and helped make your homebuying experience a positive one. All the best with your new Mattamy home!

Private User
Private User
Private User reviews Pickering, ON
0/10

Complete detach home

very cheap quality material and outsourced contracts to third party companies that pay no attention to detail or quality.

Approximate cost of services:
$1,333,000.00
1 of 1 people found this review helpful.
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Company Response

Hi there, we’re very sorry that you are not completely satisfied with the quality of the materials used in your home. At Mattamy, part of our core values is our commitment to excellence and our focus on quality. We'd like to investigate your concerns and have all warrantable issues addressed. If you haven't already done so, please contact your Warranty Coordinator with your address details so that we may assist you directly.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Mattamy Homes

Welcome to Mattamy Homes. One product, lovingly crafted, humbly sold, proudly owned. That's how it all started for Mattamy Homes in 1978.

Mattamy Homes is rigorous about every aspect of community planning. We acquire the land, design the homes, plan the streets, and create the people spaces—the trails, parks, and other community features that bring people together.

Though our organization has evolved, our process remains unchanged in one fundamental way. We continue to keep our eyes, ears, and minds open, continuing to evolve based on what you, our current and future homeowners, value most. All with a lofty goal of creating places that people are proud to call home, while keeping sustainability top of mind.

Mattamy Homes is the largest privately owned homebuilder in North America, with 45 years of history across Canada and the United States. Every year, Mattamy helps more than 8,000 families realize their dream of homeownership. In Canada, our communities stretch across the Greater Toronto Area, Ottawa, Calgary and Edmonton. In the United States, the company is represented in 11 markets – Dallas, Charlotte, Raleigh, Phoenix, Tucson, Jacksonville, Orlando (where our US head office is located), Tampa, Sarasota, Naples and Southeast Florida. Head over to www.mattamyhomes.com for more information.

CATEGORIES
Builders
PRODUCTS
Townhomes, Detached Homes, Single Family Home, Highrise, Mid Rise Condo, Attached Homes, Two Story Home, Single Story
STYLES
Modern, Contemporary,
SPECIALITIES
New Urbanism
WEBSITE
https://mattamyhomes.com
YEAR ESTABLISHED
1978
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