Mattamy Homes

Builders
Toronto ON M5K 1G8
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Mattamy Homes
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46%

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Reviews for Mattamy Homes

Average customer rating:
3.5 10 (264 reviews)

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Raffy from Toronto
Raffy from Toronto
1 review Toronto, ON
0/10

Roof and heating

I wish I have read reviews for Mattamy Homes before I bought my first home from them. The shingles from my roof has been blown away a few times now and had to be replaced, the heater broken twice. They have a very poor quality of workmanship. The worst nightmare is yet to come. Water leaked into my house and destroyed the kitchen ceiling and my bedroom wall. DO NOT BUY a Matty home.

Approximate cost of services:
$0.00
4 of 5 people found this review helpful.
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Chrissy
Chrissy
9 reviews Markham, ON
0/10

New Home

Extremely poor quality/ workmanship.. pathetic cabinet quality/ rough edges everywhere / dusty house at closing that you will find chips and dents and marks on hardwood after cleaning / sloppy paint job / uneven tiles/ discolored grouts / full of defect and damages everywhere incomplete home at delivery dusty everywhere..( maybe that is a strategy that we couldn't include items on PDI .... .they delivered the home incomplete and kept being deceitful) ... don't trust the PDI rep/builder/ manager. They tried to minimize the numbers of problems on the form.. make sure you mention every single thingon pdi /30 days otherwise Mattamy won't bother fixing things up for you..... even if you have put them all down on 30-day they still unwilling to fix the issues that shouldn't be there the first place. Very disappointed.. haven't moved in after 60 days... If this is what I see from the outside .. what should I expect between the drywall.. on the roof on the areas that I couldn't see.... very scared now....

Approximate cost of services:
$50,000.00
4 of 5 people found this review helpful.
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Jon from Milton
Jon from Milton
1 review Milton, ON
1/10

Wildflowers Community

VERY poor building quality, had a home inspector in and found some work not even done to proper building code. In the process of having a shower stall gutted and re-done due to water issues and not being done properly originally, once walls were opened again found framing not done to building code specs, very cheap materials used and poor workmanship. Would not buy another Mattamy Home.

Approximate cost of services:
$240.00
What could this company do to improve their services?
Do proper inspections of their trades work, better communication and don't be so greedy.
Any advice to offer fellow homeowners facing a similar project?
Find another builder
4 of 5 people found this review helpful.
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Michelle Donaldson from Ottawa
Michelle Donaldson from Ottawa
1 review Ottawa, ON
0/10

Village Home

DON'T BUY A MATTAMY HOME! We wish we knew that 2 years ago! We have had various issues with our Village Home including a cracked countertop in the kitchen, cracked grout in the shower, swollen countertop in the bathroom, uneven walls, and water damage from a leaking patio door. Our house just reached the two year milestone (officially it's now two year, one month, and 10 days old!) so most of the damage is no longer covered under the Tarion warranty so we're responsible for the repair cost. We will be selling our house in the Spring to avoid any other issues that arrive and I would NEVER recommend this company to my worst enemy! Even the contractors that come to do the repairs know that they're a joke! Just don't subject yourself to the headache that is Mattamy Homes. It really is true- you get what you pay for.

Approximate cost of services:
$230,000.00
3 of 4 people found this review helpful.
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A D from Mississauga
A D from Mississauga
1 review Mississauga, ON
1/10

New Home

I don't usually write reviews online but my experience with Mattamy has motivated me to share my experience.

I have a 4 year old house from Mattamy. I have had minor issues with the house and big issues. The biggest issue is the roof. I have had shingles fly off the roof at least 6 times in a matter of 4 years, which required me to replace them out of my own pocket.

One part of the roof did not even meet code, which caused water to leak into the house and damage the attic and a room. I've talked to Mattamy about this but they just say its out of warranty and they can't help me, even though its not done to code. The worst part is, that they will ignore you and not reply to calls or emails.

The fact of the matter is, a 4 year old house shouldn't have shingles flying off every storm leaving huge patches of exposed wood, and its not unfair to expect to the builder to follow code when building a house.

I find it hard to believe that Mattamy would not do the right thing and fix there mistake.

Approximate cost of services:
$1.00
3 of 4 people found this review helpful.
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Stacey from Milton
Stacey from Milton
2 reviews Milton, ON
10/10

House Warranty

I was beyond the one year warranty on my new house when I noticed cracked tiles in my entrance way. I called up mattamy and they sent someone over and fixed it free of charge.

Approximate cost of services:
$0.00
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Gam from Toronto
Gam from Toronto
1 review Toronto, ON
0/10

Windows

After 9 years in a new Mattamy home 6 windows are fogging up and sweating. The seal in the windows failed and the reason for the windows foggy up. I called Mattamy home care who advised me the company they used to install the windows are no longer in business and that unfortunately I have to deal with the problem. The customer rep actually told me after 10 years it's common to replace windows in a home. I can't believe Mattamy won't stand by the quality of the product they install. If 6 windows fail there is obviously a problem with the quality of the product, especially when other manufacturers offer 20 to 25 years and some a lifetime warranty on windows. I'm really frustrated with Mattamy and the way the customer is left to deal with substandard windows they put in their homes.

Approximate cost of services:
$4,000.00
3 of 4 people found this review helpful.
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Gunther Hundeck from Brampton
Gunther Hundeck from Brampton
3 reviews Brampton, ON
10/10

Best home builder PERIOD

Fantastic Builder. Stay informed, ask questions, raise concerns and take advantage of site visits. You can't go wrong with this builder. Best service we have ever had, best experience. This is our second home, first from Mattamy. My next home, 100% from Mattamy for sure.

Approximate cost of services:
$450,000.00
2 of 8 people found this review helpful.
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Jen from Airdrie
Jen from Airdrie
1 review Airdrie, AB
1/10

new house

Our house in Airdrie looks really nice, but the longer we live in it, the more problems we have. We had to have our kitchen counter replaced, plumbing in both of our bathrooms, our laminate floor, and our thermostat. The ensuite is freezing cold in the winter and our back door leaked during the last rain storm. We have had siding blow off from our house already and our driveway and basement are already cracking. There are pieces of something underneath the carpets that we can feel when we walk on them. The varnish on the edges of our counters is fading off and they used a laquer pen to 'fix' it instead of properly re-staining. I often wonder what will break next. I feel like this is way too many problems for a brand new home. The turnover in their warrant dept is constant, so it has been difficult to get them to come back and fix things. It took over two years to get them to replace the floors. I would not recommend using this builder.

Approximate cost of services:
$350,000.00
3 of 4 people found this review helpful.
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Stacey from Calgary
Stacey from Calgary
1 review Calgary, AB
0/10

New Home

Nothing but issues since we signed with Mattamy in Airdrie. The sales reps have no clue what is going on with construction or how much things actually cost. Mattamy will take every cent out of you. Our house has been pushed back twice, we were made promises that weren't kept and they never return our calls.

Approximate cost of services:
$380,000.00
Any advice to offer fellow homeowners facing a similar project?
Go to a different builder.
2 of 4 people found this review helpful.
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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Mattamy Homes

Welcome to Mattamy Homes. One product, lovingly crafted, humbly sold, proudly owned. That's how it all started for Mattamy Homes in 1978.

Mattamy Homes is rigorous about every aspect of community planning. We acquire the land, design the homes, plan the streets, and create the people spaces—the trails, parks, and other community features that bring people together.

Though our organization has evolved, our process remains unchanged in one fundamental way. We continue to keep our eyes, ears, and minds open, continuing to evolve based on what you, our current and future homeowners, value most. All with a lofty goal of creating places that people are proud to call home, while keeping sustainability top of mind.

Mattamy Homes is the largest privately owned homebuilder in North America, with 45 years of history across Canada and the United States. Every year, Mattamy helps more than 8,000 families realize their dream of homeownership. In Canada, our communities stretch across the Greater Toronto Area, Ottawa, Calgary and Edmonton. In the United States, the company is represented in 11 markets – Dallas, Charlotte, Raleigh, Phoenix, Tucson, Jacksonville, Orlando (where our US head office is located), Tampa, Sarasota, Naples and Southeast Florida. Head over to www.mattamyhomes.com for more information.

CATEGORIES
Builders
PRODUCTS
Townhomes, Detached Homes, Single Family Home, Highrise, Mid Rise Condo, Attached Homes, Two Story Home, Single Story
STYLES
Modern, Contemporary,
SPECIALITIES
New Urbanism
WEBSITE
https://mattamyhomes.com
YEAR ESTABLISHED
1978
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.