The basement storm drain in my 80+ year old house was clogged. As a result, rainwater was backing up from the drain into the basement. I was looking for a solution that would be fast, efficient and cost effective. I needed someone who was familiar with all types of drainage systems and would get to the cause of the problem. I called Roy at Mayday the day after another huge rainstorm that had flooded many streets and basements in Toronto. He was courteous and friendly on the phone - no easy feat when your phone is ringing off the hook with people with similar problems. He promised me that he would be at my house the next day and would call when he was on his way. True to his word, he called when he said he would, and arrived promptly. He quickly assesed the situation and determined that he would not need to use the (expensive) video camera. He "snaked" the drain and was able to clear up the problem. Total time on site less than an hour. He also had some good tips to offer me relating to rainwater management (ie. downspouts, etc). I give Roy my highest recommendation.