Mckinnon Heating Cooling

Formerly Preferred Air Ltd
Heating & Air Conditioning
Toronto ON M3J 3G5
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Heating & Air Conditioning
Mckinnon Heating Cooling
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Reviews by rating (past 12 months)

Reviews for Mckinnon Heating Cooling

Average customer rating:
8.3 10 (242 reviews)

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Sue in Toronto
Sue in Toronto
2 reviews Scarborough, ON
10/10

Replacement of Furnace and Air Conditioner

The heat exchanger in our 27 year old furnace cracked so it was time for a replacement. We decided to replace the air conditioner at the same time since it was over 25 years old so it made sense to do both at the same time. Michael came out the same day that we called him and provided quotes for a few options within a couple of hours. He was very knowledgeable about the products, the quotes were very reasonable and he was quick to respond to our emails. We confirmed we wanted to go ahead on a Friday and his crew were at our house Monday morning to install the furnace and A/C. The installers were very friendly and did a great job cleaning up at the end of the day. We are really happy that we chose McKinnon for the job.

Approximate cost of services:
$8,000.00
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Company Response

Thank you Sue for your review. You were a pleasure to work with and we are so pleased that you are happy with the work we performed.

Judith from Toronto
Judith from Toronto
5 reviews Old Toronto, ON
10/10

Enormously satisfied with this reliable and knowledgeable company

Mckinnon has been looking after our heating and AC needs for several years. We have replaced old systems with much more reliable and efficient hot water and heating as well as AC products. Mckinnon is responsive - annual maintenance, troubleshooting - the technicians professional and pleasant. The owner is very very knowledgeable in the field. We have the highest confidence.

We are in great hands and highly recommend this company.

Approximate cost of services:
$15,000.00
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Company Response

Thank you Judith for your kind words, you are truly a wonderful and valued client.

NM - Toronto
NM - Toronto
7 reviews Toronto, ON
10/10

Awesome! Expert Advice, Perfect Installation, Quality Product, Reasonable Price. A++

Recently, I had the pleasure of using McKinnon for a tankless water heater installation in my home. So happy I called these guys.

The owner, Michael, arrived within an hour to provide a quote and his advice regarding our intricate setup which involved radiant floor heating. Out of the seven top-rated companies I considered, none matched the depth of knowledge Michael was able to provide - he's truly an expert in his field.

Later that same night, Michael sent over a quote which outlined several options and was generally more reasonable than his competitors.

The installation process began the following morning. The McKinnon team, made up of three to four hardworking individuals, was both friendly and professional. They worked diligently all day to complete what I came to understand was a significant task. Their workmanship on the installation was flawless, they disposed of the old water tank, and left the work area clean. To top it off, they took the time to clearly explain how to use the new system.

I was equally impressed with their after-service care. When I called Michael about a minor issue, which ultimately turned out to be unrelated to the installation, he sent a technician within a day to check it out. After inspection, they discovered an issue with a shower cartridge and provided advice on the necessary steps to resolve it.

Overall, I have nothing but high praise for McKinnon's services. Their blend of expertise, value, and efficiency is impressive and I wouldn't hesitate to utilize their services again. I confidently recommend them based on my personal experience.

Approximate cost of services:
$8,000.00
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Company Response

Thank you for your review. We appreciate your complimentary words and knowing you had several contractor to choose from, we are extremely grateful for putting your confidence in Mckinnon. We hope that your new combination boiler gives you and your family better comfort than your previous rental water heater.

Private User
Private User
Private User reviews Old Toronto, ON
10/10

Hot Water Tank Replacement

Our hot water tank was due to be replaced and instead of continuing with a rental, I decided to purchase a new one with the help of Michael. He answered all my questions and concerns regarding the different model types that were available. Once scheduled, the crew came in and quickly removed the existing hot water tank and installed the new one. They promptly brought to my attention any questions/updates they had during the installation. They wanted to make sure what options I had in order to make a properly informed decision. They did a great job and were very efficient and professional.

Thanks McKinnon.

Approximate cost of services:
$2,600.00
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Company Response

Thank you for your review. We are so pleased that you are happy with your experience with us. We greatly appreciate your business and confidence in our company.

Gamal
Gamal
1 review Old Toronto, ON
10/10

Heat Pump installation

Michael and his team installed a heat pump for us. They were very professional and efficient, and we are very pleased with the service. Will definitely recommend!
Gamal Abdel-Shehid

Approximate cost of services:
$10,000.00
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Company Response

Gamal, Thank you for taking the time to post this review. You were a pleasure to deal with and hope you enjoy your new air source heat pump.

Private User
Private User
Private User reviews Scarborough, ON
10/10

Consistent reliable HVAC service

I have been using McKinnon services for the past 40+ years and have always been delighted with the results. I used the company to install new furnace, water heater, air conditioner and lately a new air cleaner.

Micheal goesout of his way to answer the dumbest questions with grace and always prove a quick response that makes sense. I trust his opinion and find thecosts of service within my realist budget.

Martin, Scarborough

Approximate cost of services:
$500.00
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Company Response

Thank you Martin for your review and more importantly, for your loyalty to Mckinnon over the many years. Our appreciation is heartfelt.

Tron84 in Vaughan
Tron84 in Vaughan
2 reviews Old Toronto, ON
10/10

Air Handler Replacement, Etobicoke

I needed my air handler replaced in a very tight space. After consulting a few other companies with very poor service, I contact McKinnon. Despite calling and leaving my information on a Saturday afternoon, Michael, the companies president, returned my call within a short time. He was able to provide a quotation for the work from a few photos and after quoting me a price that was much more reasonable than the other companies I called, I promptly gave Michael the go ahead. McKinnon was able to schedule the work very quickly and completed the replacement to my satisfaction. I will definitely be calling McKinnon again, when needed. I highly recommend this company to any with HVAC needs.

Approximate cost of services:
$4,000.00
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Company Response

Thank you for your review. We appreciate your complimentary words of Michael and our team. Thank you for selecting Mckinnon to be your HVAC contractor of choice.

Private User
Private User
Private User reviews York, ON
10/10

Replaced boiler and water tank

My water tank stopped working on new year's eve. Mckinnon technician came in the next day to assess the situation. We ended up replacing the old boiler which was no longer manufactured, and the tank with a combo unit.
I am very pleased with the speedy service and with Michael's recommendations.

Approximate cost of services:
$8,500.00
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Company Response

Thank you for your review and the opportunity to work with you on this retrofit. We appreciate you taking the time to post a review.

Private User
Private User
Private User reviews North York, ON
10/10

Air handler replacement

I would like to visit my house today and thank MIKE and another staff.
I contacted Mckinnon because Air Handler broken down.And Michael was extremeely helpful and good information over the phone. Mckinnon techian was able to visit and complete the new installation as soon as I wanted at a good price. Now it is warm and well heated.
thank you!
-Changjo Han(65 Finch ave W)

Approximate cost of services:
$4,400.00
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Company Response

Thank you Mr. Han for the opportunity to work with you in the replacement of your high velocity air handler on your townhome. We appreciate your business and for taking the time to post a review.

Private User
Private User
Private User reviews Courtice, ON
10/10

Heating and Air conditioning renovation

Major kudos to the McKinnon team for the specifying an installation of an emergency water heater in 2023 as well an air source heat pump in Feb 2024.
And a special thank you to Mike, Mark and Edward for their work ethic, mechanical aptitude, good humor and cleanliness at the end of a long day.

Thanks again

Approximate cost of services:
$13,000.00
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Company Response

Thank you for your review. Your positive feedback is very much appreciated and we thank you for the opportunity to work with you on both projects.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Mckinnon Heating Cooling

Since 1934, Mckinnon Heating Cooling has been servicing the home comfort needs of the Greater Toronto Area. Mckinnon services and installs furnaces air source heat pumps, ductless air conditioning, high velocity systems, boilers, water heaters and indoor air quality accessories. Mckinnon also offers a range of service/ maintenance plans for ...
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