Mckinnon Heating Cooling

Formerly Preferred Air Ltd
Heating & Air Conditioning
Toronto ON M3J 3G5
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Heating & Air Conditioning
Mckinnon Heating Cooling
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86%

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Reviews by rating (past 12 months)

Reviews for Mckinnon Heating Cooling

Average customer rating:
8.3 10 (238 reviews)

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Charlie
Charlie
0 reviews Old Toronto, ON
10/10

Furnace replacement

My 20 year old furnace died in the middle of a cold spell. I called about 8:00 am on a Tuesday, and a repairman was at my door by about 12:30. Unfortunately, the old beast was beyond repair and tagged as unsafe. A day and a half later (Thursday), installers showed up, took the old furnace away, installed a new one, and everything is working fine. I was very pleased with the speedy service, especially considering the pressure on an HVAC company during a cold spell. FYI, I opted for the priciest unit, thinking it will ultimately be the best value. BTY, they did me a similar solid several years ago when my air conditioner died during a heat wave.

Approximate cost of services:
$6,300.00
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Company Response

Thank you for your review and for your loyalty over the years. We are happy you are warm again in your home.

Sean in Mississauga
Sean in Mississauga
1 review Mississauga, ON
10/10

Very professional and reasonable price!

our Heater broke down on the coldest night of the year, Michael and crew tried to fix it by changing 1 piece but it was not possible so he changed the whole unit the next day, professional and with a reasinable price, did the cleaning after.
I recommend them to everyone, bless you Lord!

Approximate cost of services:
$5,500.00
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Company Response

Sean, Thank you for your review. Michael tried his best to repair your existing furnace but often, the best solution is to replace it, given the age. We always replace equipment promptly as we know how inconvenient and uncomfortable it can be in a home without heating.

Thank you for your confidence in Mckinnon, we appreciate your business very much.

Private User
Private User
Private User reviews Vaughan, ON
10/10

Fixed boiler humidifier infloor heating

We had been working with another company who never came back to fix the work they did 6 months prior. As a result the boiler broke and there was no hot water or heat in the house. We called another company and they gave us a very high quote and for other reasons we didnt have confidence they could do the job. We asked around and was given the name of McKinnon heating and cooling. We were so relieved to speak to someone knowledgeable and who followed through. They made extra efforts to get us up and running. After dealing with 3 other companies, we are thrilled to have them take on on complicated HVAC system.

Approximate cost of services:
$19,000.00
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Company Response

Thank you for your review. Your project was a challenging one but we persevered to provide the appropriate solution and equipment. We appreciated your patience and confidence in us and are pleased you are happy with our work.

Private User
Private User
0 reviews Old Toronto, ON
10/10

20 years of service and a new combo-boiler installation

McKinnon has serviced my old boiler since I bought my house in 2005. They installed it in 1996 for the previous owners. This year it finally died and they installed a new combi-boiler and stayed extra time to make sure it was all set up and working properly. Great service, friendly staff, simple no-hassle pricing.

Approximate cost of services:
$10,000.00
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Company Response

Thank you for your review, we appreciate you taking the time to post a review.

Nicole from Old Toronto
Nicole from Old Toronto
4 reviews Old Toronto, ON
10/10

New Hybrid HW tank -- quick and easy!

I was going nuts trying to find someone to install a heat pump hot water heater, getting very high quotes for the install and bs from various companies trying to sell less efficient products. McKinnon was recommended to me by someone and they had a completely reasonable quote to do the install PLUS they would remove the old gas on-demand heater and cap the gas line (the other companies would have made me hire a separate gas guy to do that).

Communication was great and the crew that came to do the work were careful and pleasant, and they even followed up to make sure that everything was to my satisfaction. A+

Approximate cost of services:
$5,000.00
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Company Response

Thank you Nicole for your review. We appreciate your complimentary words and are pleased you are happy with the hybrid electric water heater installation.

Private User
Private User
Private User reviews Toronto, ON
10/10

Combi boiler installation

We had a great experience with McKinnons. We had a broken water heater on a weekend and Michael was extremely helpful over the phone with information and pricing.
The crew that came came to install a combi boiler worked very hard and were very professional. As we have a complicated layout, another crew came the following day to fix our thermostat and everything now works perfectly.
We received a recommendation from a neighbour for McKinnons and we will be happy to recommend them to others!
-Joanne B

Approximate cost of services:
$0.00
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Company Response

We appreciate your review and the opportunity to work with you to supply and install your new combination boiler.

Private User
Private User
Private User reviews Toronto, ON
10/10

Water heater replacement

Our water heater broke down and McKinnon came in the next day with
a replacement after our call. The installers were very polite and professional. Both gentlemen were tidy and sociable.
In just a few hours we had a new water heater and hot water for showers, dishes etc. We were very pleased with the service and communication with the McKinnon staff. We would certainly recommend this company.

Approximate cost of services:
$3,500.00
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Company Response

Thank you for the review. It was our pleasure to assist you with your water heater replacement.

Kathryn
Kathryn
5 reviews Toronto, ON
10/10

New gas boiler and water heater installation

Owner Michael is an excellent communicator and gave us sound advice about which type of boiler suited our needs and our home best. The installation went well. There was a small issue with setting up a smart thermostat, but McKinnon sent a specialist who fixed the problem quickly. We are very satisfied with the whole experience.

Approximate cost of services:
$11,000.00
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Company Response

Thank you Kathryn for you review. We appreciate you selecting Mckinnon Heating Cooling for the replacement of your water heater and boiler. You were a pleasure to deal with.

Sarah K.
Sarah K.
1 review Toronto, ON
10/10

Delivered as promised. Would recommend the McKinnon team.

When we bought our home 10+ years ago we knew we needed to make an investment in our HVAC system, it was old and inefficient. Every season change over I would cross my fingers the furnace would give us heat and the AC would keep us cool.
We had a good idea of the system we wanted and dealing with team at McKinnon reinforced our decission. They accommodated our wacky schedule and help with finance options, pointing us in the direction of the Canada Greener Homes program. Overall the team was a pleasure to deal with and professional.
Thank you McKinnon.

Approximate cost of services:
$16,000.00
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Company Response

Thank you Sarah for your review. It was our pleasure to work with you.

Allison in Toronto
Allison in Toronto
2 reviews Toronto, ON
10/10

Install Natural Gas Tankless Water Heater, Remove Old Tank

They visited my place to recommend what would be best for me and provided a competitive quote. i called them to discuss further so i could be sure i was making the right choice. i felt 100% confident that i was well informed with proper information. the fact that they sell and do not rent out the appliance also tells me they want to provide you with value, not just take your money.

Allison Urbshas

Approximate cost of services:
$4,600.00
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Company Response

Thank you Allison, you were very easy to work with and appreciate your confidence in us. We hope you enjoy your new tankless water heater.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Mckinnon Heating Cooling

Since 1934, Mckinnon Heating Cooling has been servicing the home comfort needs of the Greater Toronto Area. Mckinnon services and installs furnaces air source heat pumps, ductless air conditioning, high velocity systems, boilers, water heaters and indoor air quality accessories. Mckinnon also offers a range of service/ maintenance plans for ...
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