Mega City Roofing Inc

Gutters & Eavestroughs
1 Olpi Hills Crt Whitby ON L0B
Write a Review
Write a Review
Website
HomeStars
Gutters & Eavestroughs
Mega City Roofing Inc
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

98%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars
Best of 2020 winner 8 timesBest of 2020winner 8 times

Reviews for Mega City Roofing Inc

Average customer rating:
9.9 10 (349 reviews)

Sort by

Bob from Ajax
Bob from Ajax
4 reviews Ajax, ON
10/10

Roof shingles & vents

I received 5 estimates from reputable roofers. 4 were given either by phone or dropped in my mailbox. The other estimates stated a 5yr warranty, while Mega City had 10yr (They also had WSIB). Tom & Chantal visited, went on the roof, described in detail the scope of work, and gave me an estimate which was in the same ballpark as the others. I have always been sceptical with contractors (past experience), but Tom changed all that. Tom and his team which included a 50 yr veteran in roofing,arrived as scheduled, did the job exactly as described (with a couple of extras), cleaned up and left.I was impressed with the morale of the team, the quality of work,the overall attention to detail and GREAT CUSTOMER SERVICE!!.
I would recommend Mega City Roofing as I received grat value and service.
Thanks Tom & Chantal

Was this review helpful?
Company Response

Thank you for trusting us and putting your faith in our company. Customers like you is what keeps us going and strive to always be the best we can be.

Keep Well,
Chantell and Tom Geo

David from Scarborough Bluffs
David from Scarborough Bluffs
2 reviews Toronto, ON
10/10

New roof

I didn't really expect Mega City to live up to its reputation as depicted on homestars.ca but figured if they even came close, I'd be happy. However, Tom and his crew did indeed do an outstanding job on my roof. I would recommend Mega City Roofing to anybody based on my experience.

Was this review helpful?
Company Response

Charles from Toronto-6590
Charles from Toronto-6590
1 review Toronto, ON
5.3/10

New roof

Here are a few comments:

(1) The workers didn't clean up the roof very carefully before they put on the tar paper for the new one.

(2) Towards the end, they ran out of the water-proof membrane for ice and water. Tom instructed them to put on two layers of tar paper and told me it's the same.

(3) Tom didn't buy the workers lunch at noon. I asked Tom several times about this and Tom said they would have food after the work is finished. They finished the work until 4:30 pm without food.

(4) The roof wasn't entirely cleaned up. There were still some nails and other garbage left over. It was the same on the ground.

2 of 2 people found this review helpful.
Was this review helpful?
Company Response

Dear Charles,

Your 2 star review comes to a shock to us after
you telling us we did A wonderful job.

You were told many times to get off the roof because you were distracting the crew and interfering with the installation of the new roof all day long. Before the shingles were applied the roof deck was swept clean before insulation of new shingles. Also Clean up was done best as possible due to your extremely long grass.
As for lunch we do not buy our employees lunch everyday. The CREW decided to eat after the job was done. You walked around the perimeter of your home with Tom and agreed everything looked great and even the shingles looked wonderful after installation. We all left that day thinking everything was great.
Customer satisfaction is our #1 priority you should have mentioned this to Tom before the crew left that day and Tom would have taken care of it ASAP.

Sincerely,
Mega City Roofing

Mike and Deanna from High Park
Mike and Deanna from High Park
4 reviews Toronto, ON

First Review

10/10

Flat roof repair

We hired Tom a few weeks ago to replace our old tar and gravel flat roof. Like all the other “Mega City fans” that are listed here, we thoroughly enjoyed working with Tom and his crew on this project. They did a professional job, from beginning to end. We enjoyed Tom’s enthusiasm and his pride in the work that he undertakes. Very refreshing! And Tom believes in adding value to his work. During the course of project, Tom and his crew made repairs to the roof beyond the scope of the job. Thanks Tom. You and your crew are the best!

Was this review helpful?
Linda in Leaside
Linda in Leaside
1 review Toronto, ON
10/10

New roof

Tom and his crew did a fantastic job of reomoving two layers of old shingles, and installing new shingles andn new roof vents and flashing. His crew took only five hours for the entire job...including cleanup. I had very little dirt to cleanup afterwards, except for sweeping my front steps. Amazing! Also I was home for the entire time..and the noise level was far less than I expected. Tom had warned me to remove pictures or mirrors from the upstairs walls...I need not have bothered. The house never even shook! The pictures I did leave up..did not move a centimetre. Good job all around..and I will recommend this company to friends in Toronto.

Was this review helpful?
Liz from the Annex-2124
Liz from the Annex-2124
8 reviews Toronto, ON

First Review

10/10

Flat roof and slanted roof

Tom did two jobs on my house - one flat roof on an addition and another roof which had leaking problems. Tom did the jobs well, stuck to his quotes and was thoroughly pleasant to work with. He takes pride in his work, which I appreciate. I have no hesitation in recommending Mega City.

Was this review helpful?
KevinJ/Danforth-Coxwell
KevinJ/Danforth-Coxwell
4 reviews Toronto, ON

First Review

10/10

Flatroof repair

Tom and crew from Mega City Roofing replaced my old tar and gravel 8' x 11' flat roof in November '06.
Tom was very pleasant, easy to deal with, professional, easy to reach and very prompt. I appreciated that he was able to come out on a weekend to look at the roof so that I did not have to take time off work.
He and his crew worked efficiently and effectively to replace the roof. They did the job in the half day time that was promised.
I was fully informed about the methods and materials that would be used to complete the job.
Everything was presented to me upfront and I felt that I got good value and high quality service.
At the end of the job all of the garbage was removed - it was like they were never there.
Thanks.

Was this review helpful?
Joy
Joy
1 review Toronto, ON
9/10

Roofing

Very good experience. They actually redid messed up work from pervious roofer. Redid all the messed up bits and peices, stripped off 5 layers of old roof to provide me with a proper roof.

Was this review helpful?
KJonesMusic
KJonesMusic
2 reviews Toronto, ON
9.8/10

Flat roof

My neighbour and I spent a full week getting quotes from about seven different roofing companies for our semi-detached homes. Tom was the only one who took the time to explain in great detail everything he would be doing and why (and was also one of the few who did not try to use scare tactics). His customer service was amazing - he answered all questions and addressed all concerns immediately. Because he owns the business himself, he takes great pride in his work and is actually one of the people up there on your roof doing the work. (We found that many of the other companies contract out their services). He was on time, the price he quoted was right on, he did extra work that he did not charge us for, he brought me up on the roof to show me exactly what was being done, and the clean up was perfect. I can't recommend him highly enough! Thanks Tom!

Was this review helpful?
Karen from Scarborough-2751
Karen from Scarborough-2751
2 reviews Toronto, ON
10/10

New roof

Another mega-satisfied customer. We hired Tom and his crew a couple of weeks ago to re-roof our house and garage. Tom came by the same day I called for an estimate. He was very pleasant and gave us a great price. He also said the garage needed done, something I never mentioned to any of the contractors, just to see if they would notice. Tom called when he couldn't come as scheduled because of rain, and showed up right on time on the day we thought would be better. He and his crew worked in rather chilly conditions, but it never slowed them down. I was amazed at how quickly they completed the project. They were all very pleasant and left behind a clean work site. I would not hesitate to recommend Mega City Roofing - in fact, I already have! Keep up the good work, Tom.

Was this review helpful?
Company Response

It was my pleasure in serving you and your family. Happy Holidays from all of us at Mega City Roofing. Keep well.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Mega City Roofing Inc

Serving Toronto and some of the surrounding GTA, No west end services...Like Mississauga Brampton nothing west of Bathurst and the 401.
Mega City Roofing Inc. has attained high standards for re-roofing with many years of experience. Mega City Roofing Inc. has served top-quality products and we strive to be the experts in the business. Our experienced talent and efforts are always continual in our services. We provide information on roofing products and solutions to better our customers requirements.

Mega City Roofing Inc. specializes in re-roofing residential, industrial, and commercial roofs. Even with the best quality roofing systems, your roof is only as good as the quality of the installation. Our excellent product knowledge and highest standards of workmanship assure you of a long-lasting quality roof.

All of our skilled staff is trained in roofing methods, materials, and current Occupational Health and Safety Standards, with many years of actual hands on experience and training. Our service includes inspection, consultation and recommendation of appropriate methods, materials and estimates to resolve our customers individual requirements. We have competitive prices and written guarantee's, customer friendly service and staff. We are fully insured and licensed, our employee's are covered under the WSIB to construct a safe working environment. Call us today and get your FREE estimate inspection and remember a roof is only as good as it's installation. Mega City Roofing Inc. you can trust us for all your roofing needs.

CATEGORIES
Gutters & Eavestroughs and Roofing
PRODUCTS
All roofing products GAF Certified Installer providing a 20 year workmanship and 50 year manufacturer warranty.
SERVICES
All year round services provided.
BRANDS
IKO, Certainteed,GAF Certified Installer of shingle products....Soprema,Duraflow,Hitachi,Dewalt
STYLES
Al types of roofing . shingles and flats
SPECIALITIES
Asphalt & fibreglass shingles, tar & gravel, Torch applicated membrane, residential & commercial build up, Skylight installation and aluminum products.
WEBSITE
http://www.megacityroofing.com
YEAR ESTABLISHED
2000
NUMBER OF EMPLOYEES
8
PAYMENT METHOD
Cash, cheque
LICENSES
Builder,Flat,Shingles,Aluminum Products
MEMBERSHIPS
BBB
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
$500.00
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
20 year workmanship and 50 year manufacturer warranty.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.