Mega City Roofing Inc

Roofing
Whitby ON L1M 1B2
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Roofing
Mega City Roofing Inc
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Reviews for Mega City Roofing Inc

Average customer rating:
9.9 10 (391 reviews)

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york
york
6 reviews Toronto, ON
10/10

flat roof repairs

We are very happy to sincerely write a testimonial for Mega City Roofing. Owner Tom was great, prompt, courteous and completely dependable and his crew of Adam, Alvin, and Juan very pleasant on sight and, despite some interpersonal nuisances among our small group of condo owners, were unflappable, gracious, worked hard long days, and did several small extras without being asked.We'd had bad experiences with unscrupulous roofers before Mega City, and cannot recommend them more highly. Finally our flat roofs are repaired properly by good people. Special thanks to Tom and crew.

Approximate cost of services:
$16,300.00
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Company Response

Thank you for writing such wonderful review on us.
Our team of guy's that worked on your roofs said they were treated very well by a few individuals while on-site.
Running into distractions trying to complete the job can be expected. Never the less we completed it in fine fashion and we do appreciate everything you have done for us.
Making sure you enjoy living stress free is what we are all about. Thanks again and keep well, Tom Geo MCRINC.

Ianko in Scarborough
Ianko in Scarborough
1 review Scarborough, ON
10/10

Roofing work

We needed to have our roof replaced as it was past its useful life as one can tell from the pictures.

I had 4 or 5 companies come and provide an estimate.
We had offers ranging from extremely low priced to ridiculously expensive.
I cannot stress enough how important it is for one to do his homework BEFORE talking to contractors ! Do your research not only on the companies but also on the roofing process itself - what's involved, the most important terms and what they mean, materials used and the difference in quality etc. There is plenty of information on the web and you don't need to become a roofing expert but 3-4 hours of research will pay for itself many times over. The reason is that you must understand at least the basics of roofing so that when the estimators come you will understand what they are telling you and have an idea of what to expect.

In short, here is why we went to Tom and his company MegaCity Roofing:
- MegaCity responded to our request for a quote very promptly
- Tom was very thorough in explaining every detail of the job and the different options we have with their advantages and disadvantages
- He manages his own crew and no sub-contractors are used
- MegaCity is registered with BBB with good standing
- they have a very high rating on homestars.com - the important part here is that the ratings go back several years and are consistently good
- the price was reasonable - we were not looking for the cheapest option anyway and were ready to pay a bit more for quality work (within reason) given the importance of the work

We were not disappointed. Pretty much everything went as planned.
- the work started on schedule
- the crew was skilled and professional
- we had two previous layers of shingles that had to be removed - so lots of waste came from the roof but the site was well prepared for the job
- the clean-up job was outstanding - I found only 2-3 nails after the finish and they had fallen between the cracks of our back yard patio
- Tom followed up to make sure that everything was fine a few days after completing the work.

Great job and we would not hesitate to recommend this company to other people!

Approximate cost of services:
$5,500.00
Any advice to offer fellow homeowners facing a similar project?
- do your homework on the process itself so that you have an idea of what is involved and will understand the jargon and what the contractors are telling you - there is plenty of information available - make a list of all the important questions, review them a few times and add more as needed - and don't be shy to ask the estimators everything that you deem is important - talk to neighbors or other people that might know that have gone through this process and ask them for their experiences - do an extensive research on the companies that are on your short list - check the Better Business Bureau site and reference sites such as homestars.com - When you are looking at references for companies on the internet make sure that you don't select one based on the single good review that they have - you need a history of at least 2-3 years with consistently good reviews. If there is a bad one - check to see if the company has resolved the issue - get a company that does not sub-contract their work - otherwise you will be at the mercy of chance since all companies that sub-contract have good crews and bad crews - what you get is out of your control - make sure you are covered on the legal side - ask for the business license, Workers Compensation and Liability (Property Damage) Insurance; written, itemized contract with all costs and final total amount; two written warranties - one for the material and the other for the labor
1 of 1 people found this review helpful.
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Company Response

Hi Ianko, WOW this is great of you to do.
Our many thanks for writing such a great review on us and giving the general consumer an outlook on roofing. Making sure you find the right company for the job and not just based on price is what everyone should understand. Making the right decision matters to ensure your roof has been installed correctly and professionally. Thanks again and keep well, Tom Geo MCRINC

BeachTriangle
BeachTriangle
1 review Toronto, ON
9/10

New Roof

I was an easy sale, as i was going to get a new roof regardless. Nevertheless Tom was a very good to work with and he carried himself professionally. He returned calls very quickly and given the susceptibility to weather roofers are forced to work around, Tom/Megacity accommodated my schedule as best he could. And after the job was complete, he even got an eaves trough guy he knows to do some quick eaves work for me at a excellent price.

I have an old house, with several layers of shingles, including the original cedar shingles and the MegaCity crew started and finished in just one day. They cleaned up very well too.

I was disappointed in that i feel i had some work done that probably did not need to be done. I could complain a lot more about that - but at the end of the day, as long as the work that was done was done right. I'm not a roofer, but as far as i can tell, they did a fantastic job.

Approximate cost of services:
$8,800.00
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Company Response

Thank you for this review it was great working for you and the work that you feel that did not need to be done. Well in fact it saved you a ton of money doing it all together. That was the agreement we decided before we started the job but now you can rest assure that your roof is properly installed and worry free for many years to come. Thanks again Tom Geo.

Annie in North York
Annie in North York
1 review North York, ON
10/10

flat roof

After calling Tom in January, he came right away to give us an estimate and answered all our questions face to face. Then they worked in winter weather for 4 days. Our flat roof drains very well now and we are very grateful for the expertise that Tom and his staff have provided. Even though that price tag wasn’t cheap, the workmanship and quality of the roof was definitely worth it. We sleep a lot better at night. Thank you!

Approximate cost of services:
$28,000.00
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Company Response

Hi Annie thank you for your review it makes us feel extremely appreciated to know how our customers feels about us. Even under extreme cold conditions we stayed and made sure everything was completed to ensure your family’s safe and well being. Thanks again keep well, Tom Geo MCRINC

bill99
bill99
2 reviews ,
10/10

excerllent job

Tom's team did an excerllent job for my roofing. He had a top supervisor, Jeff and Adam, who led the people in providing the good quality and clean environment. although his price was little bit high, but you got the matching quality. Mega city hire two people dedicated for picking up the garbages. In contrast, my neighbour felt lot of pains when they hired cheaper roofing company.
Tom is a great guy for communication and made you very happy. he delivered what he promised. I strongly recommended this company.

Approximate cost of services:
$9,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Hi Bill, Thank you for your review it was our pleasure working for you and your family. All these reviews just keeps us working harder to satisfy our customers and there requirements.
Thanks for the hospitality the guys take notice and apprieciate it. Keep well Tom Geo.

Les in Scarborough
Les in Scarborough
2 reviews Scarborough, ON
10/10

Roofing

UPDATE: March 6, 2012

Had a terrible windstorm last weekend. Found a few shingle strips in my backyard. I wasn't sure if they belong to my roof or my neighbour (we both have the same style and colour). I notified Tom and he sent someone from his crew to inspect my roof the next day. Everything was fine for me...wasn't my roof. How's that for customer service almost 4 years later!

************************************

I got estimates from the top 3 roofers (in my area) based on Homestar reviews. Tom was the only one who promptly showed up for the appointment that fit my schedule, gave me a written detailed estimate face-to-face, patiently answered my questions, did not use any sales pressure tactics or critize his competitors to make himself look better. Upon completion of the job, the area was left clean and the roofing job was excellent. I could not observe any shortcuts, when we had follow-up questions afterwards. Tom answered our questions. I would recommend Mega City Roofing, for their professionism and customer service.

Approximate cost of services:
$6,000.00
1 of 1 people found this review helpful.
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Company Response

Hi Les,

Thanks for your review It was a pleasure doing business with you. As always we set out to make our customers feel they now can rest assure that your roof above your home has been professionally installed and safe from the elements. I always say piece of mind is "priceless". Keep well, Tom Geo.

Vanna in Thornhill
Vanna in Thornhill
22 reviews Toronto, ON
10/10

Roof Replacement

I am very impressed with Mega City Roofing. We had both a shingled roof and a flat roof replaced. The team was always prompt, efficient, respectful, and a delight to work with. Tom was very knowledgeable, and always eager and willing to answer fully all questions that I might have (no matter how silly I thought that some were!). He was so easy to talk to and very easily accessible which was extremely reassuring to me. Their work was high quality work, at good prices too.
I give them my highest recommendation. Thank you!

Approximate cost of services:
$11,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
1 of 1 people found this review helpful.
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Company Response

Hi Vanna,

No, thank you for your review it means a lot to me and my team. They appreciate all the reviews given here on HomeStars. It's nice to be noticed that hard work does pay off. Every job we tackle is approached the same way respecting the home owners property. It's going the extra mile that separates us from other company's and if there is a concern we take care of it right away.
Thanks again for your thoughts it's greatly appreciated.

Keep well,

Tom Geo

Salina in Toronto
Salina in Toronto
1 review ,
10/10

Replace the entire roof

I am delighted to have hired Mega City Roofing-Tom and his team to replace my roof.They are professional,fast and clean.The job was completed within the promised timeframe. Tom is reliable,he always returns my calls promptly,which is a very good business practice. He also takes his time to explain the 'whats' ,the' whys' and the' hows' about the roofing job to give me a comfort level. I did not ask for any quote from another company. I am going to place my trust in my belief that, in most cases, you get what you paid for.

Approximate cost of services:
$13,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Hi Salina,

Thank you for your review it was our pleasure to service your roofing needs. We always set out to exceed our customers expectations.

Thank You,
Tom Geo

Liz from Don Mills
Liz from Don Mills
10 reviews Toronto, ON
10/10

Fixed a leak

I had a leak in my roof...I called Tom (whom I found on Homestars) and, despite what I'm sure must be a very busy time for him with all the snow/ice/cold, he came over within just a few days. He went up on the roof, took pictures to show me that it was only a relatively minor problem with caulking, went to Home Depot and got the needed materials, came right back and fixed the problem. Thank you Tom...I really appreciate your help!! Liz in Leaside.

Approximate cost of services:
$200.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
1 of 1 people found this review helpful.
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Company Response

Hi Liz,

It was my pleasure helping you out. We provide our customers the truth of what's really wrong with the roof and not just a cash grab.
Thank you for your kind words look forward in serving you again.

Keep well,

Tom Geo

Andrea in Toronto
Andrea in Toronto
1 review ,
10/10

Flat roof replacement

A couple of years ago we had a very small flat roof that needed to be replaced. Tom's quote was a bit higher than the others, and our budget was tight, but he patiently walked us through the quote and educated us on the whole process. Tom felt like the right choice and he was. We recently purchased another house that required a completely new roof. Without hesitation we called Tom before putting in an offer so that we could find out what the type of project would entail, he was open and honest with us. When we bought the house, he was one of our first calls. We both work during the day, and so we set everything up with Tom by phone, did the paperwork by email and then after the job was done he came by in the evening to sign the papers. The job was done in less time than expected. There is definite value in having contractors that are reliable, provide quality workmanship and that you know you can trust. I would not hesitate to recommend Tom and Mega City.

Approximate cost of services:
$6,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
Company Response

Hi Andrea,

Thank you for your review it was our pleasure to take care of your roofing needs again. Doing it right the first time is what we do best.
I always felt by providing customers the knowledge of your work makes them understand the process of roofing. Piece of mind is what we all want after a new roof has been installed. Thanks again and keep well.

Tom geo

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Mega City Roofing Inc

Serving Toronto and some of the surrounding GTA, now serving Mississauga!!!
Mega City Roofing Inc. has attained high standards for re-roofing with many years of experience. Mega City Roofing Inc. has served top-quality products and we strive to be the experts in the business. Our experienced talent and efforts are always continual in our services. We provide information on roofing products and solutions to better our customers requirements.

Mega City Roofing Inc. specializes in re-roofing residential, industrial, and commercial roofs. Even with the best quality roofing systems, your roof is only as good as the quality of the installation. Our excellent product knowledge and highest standards of workmanship assure you of a long-lasting quality roof.

All of our skilled staff is trained in roofing methods, materials, and current Occupational Health and Safety Standards, with many years of actual hands on experience and training. Our service includes inspection, consultation and recommendation of appropriate methods, materials and estimates to resolve our customers individual requirements. We have competitive prices and written guarantee's, customer friendly service and staff. We are fully insured and licensed, our employee's are covered under the WSIB to construct a safe working environment. Call us today and get your FREE estimate inspection and remember a roof is only as good as it's installation. Mega City Roofing Inc. you can trust us for all your roofing needs.

CATEGORIES
Roofing
PRODUCTS
All roofing products GAF Certified Installer providing a 20 year workmanship and 50 year manufacturer warranty.
SERVICES
All year round services provided.
BRANDS
Certainteed,GAF Certified Installer of shingle products....Soprema,Duraflow,Hitachi,Dewalt
STYLES
Al types of roofing . shingles and flat roofing installs.
SPECIALITIES
Asphalt & fibreglass shingles, tar & gravel, Torch applicated membrane, residential & commercial build up, Skylight installation and aluminum products.
WEBSITE
https://web.megacityroofing.com
YEAR ESTABLISHED
2000
NUMBER OF EMPLOYEES
8
PAYMENT METHOD
Cash, cheque
LICENSES
Builder,Flat,Shingles,Aluminum Products
MEMBERSHIPS
BBB
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
$500.00
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
20 year workmanship and 50 year manufacturer warranty.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.