G.H.Johnson's Trading Co. Ltd.

Furniture
950 Dupont St Toronto ON M6H 1Z2
Write a Review
Write a Review
HomeStars
Furniture
G.H.Johnson's Trading Co. Ltd.
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

59%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for G.H.Johnson's Trading Co. Ltd.

Average customer rating:
6.8 10 (235 reviews)

Sort by

Stacey from Mississauga
Stacey from Mississauga
1 review Toronto, ON
10/10

Furniture

A trusted name among my family and friends,I've spent countless afternoons walking through the oversize showroom on a treasure hunt for amazing deals and top-notch quality, going through hundreds of samples of fabrics for the "right brown shade" with the assistance and patience of the commission-free sales staff for my new overstuffed down filled couch. My family and friends have been shopping at GH for over a decade and it's always been a pleasure. The owner is very hands on with the all the customers and very service oriented. All furniture deliveries were always delivered on the expected date and time frame. Great selection and value on linens too!

0 of 1 people found this review helpful.
Was this review helpful?
CJ from North Toronto
CJ from North Toronto
2 reviews Toronto, ON
10/10

Family room furniture - couch & chairs

After an experience at UpCountry that I wouldn't wish on anyone, we finally ended up at GH Johnson's based on a friend recommendation.

Everything was amazing - we got the same price on the same furniture that we'd 'purchased' at Upcountry - only at Upcountry that price was their 40% off sale price. We were told delivery would be 6 to 8 weeks and it arrived, delivered by two lovely and polite gentlemen, at 5 1/2 weeks. The furniture was exactly as ordered, in perfect condition.

We are very very pleased, and will definitely use GH Johnson again.

0 of 1 people found this review helpful.
Was this review helpful?
Customers from Niagara Falls
Customers from Niagara Falls
1 review Toronto, ON
10/10

Living Room Furniture

Referred to Johnson's and had a great experience. Staff were very knowledgeable in helping us select fabrics and styles for our couches and chairs. Prices were more competitive than all other retailers. We were told that the order would take between 6-8 weeks and it arrived within 4 weeks, delivered to our front door. It was truly refreshing to see a retailer exceed our expectations as others we dealt with not have the professionalism or integrity of Johnson's. They were on the phone periodically ensuring us that the order was placed, again when it was in transit from the US and when it arrived at their warehouse. I would highly recommend Johnson's as they were able to deliver on every promise they made.

0 of 1 people found this review helpful.
Was this review helpful?
Veroniqa from Little Italy
Veroniqa from Little Italy
1 review Toronto, ON
10/10

Two Barcelona Chairs

While searching for furniture through Toronto,I was told on three separate occasions to try G.H. Johnson. Found it at last. So much to choose from. I spent hours trying to make up my mind. Picked out two beautiful chairs. The staff was enthusiastic, knowledgeable and patient. I was impressed. The furniture was sent from over seas. I understood this would take some time. It was well worth the wait. My chairs are perfect.
They are located at 950 Dupont Street. There are no signs on the building. Business seems to be through word of mouth. The quality is outstanding and the prices are unbeatable. I
highly recommend G.H. Johnson.

0 of 1 people found this review helpful.
Was this review helpful?
Jon from High Park
Jon from High Park
1 review Toronto, ON
9.5/10

Furnishing new home

Over many years I have referred friends and business associates to G. H. Johnson's.The huge selection of quality furniture from around the world at unbeatable prices is a major factor for anyone furnishing their home. The professional staff of sales persons are not pushy and they have a deep knowledge of the products offered. Some are interior designers and their extensive knowledge of colors, fabrics and groupings certainly can be helpful.Since the products come from a wide variety of sources and at great distances, time factors are often affected by delays. Furthermore, items that are scratched, chipped or damaged in some way ...often have to be repaired or replaced. If that particular product has been customized for the customer.... replacement may take some time. Hence, a few customers can experience delays...and frustration. Overall....I have never received anything but praise for G. H. Johnson's. They are certainly number ONE with all of my referrals. Jon from High Park, Toronto

0 of 1 people found this review helpful.
Was this review helpful?
West Toronto-9764
West Toronto-9764
1 review Toronto, ON
4/10

Queen bed took 12 weeks to arrive

These folks need to learn about customer service - it took 12 weeks for our bed to arrive and, when we told the folk that the salesperson assured us 4 - 6 weeks, they professed that the problem was the distributor. As if their assurance to us counted for nothing - which, I guess, was the only right thing they said. We worried that they were going under but, with their huge reno, I guess not.

2 of 2 people found this review helpful.
Was this review helpful?
Mark from Newmarket
Mark from Newmarket
3 reviews Toronto, ON
2/10

$700 dresser from hell

Worst company I have ever dealt with period. Poor customer service, cheaply constructed furniture, poor return policy, delivery is never on time. Shop anywhere else to save yourself from a huge headache. Now on to my "experience"... I purchased a dresser from g h johnson which was delivered late, 2 hours late, The delivery people left without checking the product for any problems, the dresser had a broken foot. They offered to replace the dresser tuesday of the following week, they showed up on thursday with a dresser full of scratches and touch up marks. Once again I patiently waited for my dresser and low and behold the third delivery was yet again a flawed dresser full of touch up paint which didn't match the existing color. Furious at this point, I demanded a full refund which they do not offer, they only offer 70% of the purchase price with a 30% restocking fee regardless of who is at fault. It has been almost 2 months since I purchased this dresser and I have yet to receive it. g h johnson will not return any of my phone calls. A very poor company to deal with, stay away, go to The Brick or something

1 of 1 people found this review helpful.
Was this review helpful?
Jennifer from North York-1873
Jennifer from North York-1873
1 review Toronto, ON
7.3/10

Furniture delivery and customer service

The furniture was great in quality and selection was outstanding. Was very disappointed with the customer service as they told me it would take 4 weeks, but really took over 20 weeks. The owner could care less of the complaints and did nothing to compensate me for the time wasted to get it. Everytime I called, I was passed around, and everyone kept passing the buck and blaming the other person.

1 of 2 people found this review helpful.
Was this review helpful?
Karen East York
Karen East York
5 reviews Toronto, ON

First Review

2.8/10

Ordering Furniture

In September we saw their sign that said if we ordered now our furniture would be delivered by Christmas. That didn't happen. Another call at the beginning of January and they confirmed our bed was in Vancouver awaiting shipping to Toronto. It's now Jan 31, and apparently our bed was in a fire in the factory in Thailand. Now we will not get it until April. Their story keeps changing! We had heard that they had terrible delivery schedules - but this is rediculous.

Just tell me the truth, then I can make an informed decision

2 of 2 people found this review helpful.
Was this review helpful?
melanie
melanie
26 reviews Toronto, ON
10/10

beautiful bedroom furniture

High quality wood furniture, the wood is so beautiful and the workmanship is super. The prices are the best in toronto. Very friendly and knowledgeable staff. Delivery is on time. Don't shop any where else for your bedroom furniture

0 of 1 people found this review helpful.
Was this review helpful?
The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about G.H.Johnson's Trading Co. Ltd.

G. H. Johnson's is a privately owned family busines founded in 1946; our first store in the market district of Otawa was an eclectic mix of new, used, and surplus furniture. G. H. Johnson's Toronto store blends its own product line with those of manufacturers from the U. S. , ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
Looking for Furniture pros in Toronto?