After living in the Prairies for a few years we have made a habit of having our natural gas furnace inspected annually. After calling a few HVAC contractors and reviewing HomeStar reviews we decided to book with Milani Plumbing Heating and Air Conditioning.
Out appointment was booked for the 8AM to 10AM window and the Milani technician (Raj) showed up at 10AM - he had experienced a very busy morning. He immediately brought in his tools and kneeling pad and went to work, opening up the furnace inspection panels and he was in and out of the house to check intake air, furnace exhaust etc. He went over a number of key points with me, installed some stickers documenting proper shutdown of the furnace and hot water tank, and went through all his findings. All in all, very thorough, professional and organized. I signed off on the paperwork for completion of the furnace tuneup and payment and he was off to the next service appointment. Total service time was just under 1 hour. Overall very pleased with service and the technician and we would use Milani again.
This Furnace was installed by Milani Pluming and Heating in 2020/Nov. and we had them come in to check on it's operation in a year as was suggested! The technician, JAG, arrived and immediately went to work
and everything was good!! He answered any questions we had and left
within an hour. Very knowledgeable and efficient!! He should be considered a valuable ASSET to your company
The technician was professional, knowledgeable and punctual. He kept us in the loop and was very tidy. He fixed our issues and addressed others as we thought of them. We will be using this company again.
Although the originally-arranged date had to be postponed because the plumber was ill, the plumber arrived promptly on the new day and got to work right away. He was very pleasant, explained what the options were and also advised of the augering fee (which was additional to the basic flush-the-drain charge) so there were no ugly surprises. He explained why the drain was tending to clog after all these years: an old, cast-iron pipe in a 1947 house and the corrosion on the inside of the pipe would be impeding the flow along the pipe. He also gave us some very helpful advice on how to prevent, or at least delay, this problem in the future.
Today, a technician came to our site to fix the spray-style hose, so we went inside together and I showed them the broken hose. But one strange thing is, when the hose is usually leaked, I think it's basic to turn on the water to see where it's leaked, but he didn't do that, and he said he'd just go buy the parts without checking the size of the leaked parts. He went all the way to Burnaby to buy the parts, and he came back to us and said he had to buy them again because the parts he bought didn't fit, so I asked if you didn't check them at first, and he just said there were several sizes. If he knew already there are different sizes available, I think it's the more important for a technician to measure and buy the size accurately at first, He insisted on charging the traveling cost for getting the wrong part by his ignorance. And he left the site without solving the problem. The milani wants to charge one hour for his work. He did nothing and I totally wasted time to listen unreasonable story about even he made a mistake and he need to charge it for travelling cost. I will not work any more with this company. Be careful of this company.
Excellent service - we were given a complete explanation of a small water problem and service required to resolve and the cost. Friendly and professional. We were also called on the day of service to confirm the time of arrival - this made planning our day really helpful.
I am satisfied with Milani’s professional service. Their mechanics are with good experience and know the process. Their charges are clear with each item listed. Good job. Highly recommended.
No hot water. Checked tank and realized we had a problem. Called Milanni at 09:00 hrs. Spoke with Dave and was given all information regarding cost and ordered service. Plumber came at 13:00 the next day. Did an excellent job and we had new tank and hot water.
Milani Plumbing Drainage & Heating Ltd is one of the largest and well established full service plumbing, heating and drainage companies in Vancouver and the lower mainland.
We have a great team of experienced plumbers highly skilled in both commercial and residential services.