I called and confirmed that there was no minimum charge - I checked twice - they said no call to come for the estimate and they would only charge the cost of the actual repair even if it was a small repair - the woman reassured me. They came - it was a small repair - but they said there was a minimum charge of $180 even though it took ten minutes to fix. Very dishonest. The service was good and fast but they were not clear at all about their pricing.
- Approximate cost of services:
- $200.00
- Company Response
Good afternoon A. This is not normal Mr Rooter practice and we do apologize for the way you feel. We would like you to contact our office at your earliest convenience in order for us to discuss this and know what took place. We would like the opportunity to rectify this with you and can be reached at 416-676-3700 and you may speak with Chhaya.