During a shower restoration, a tile and grout worker poured grout and caulking into our master bathroom toilet, resulting in a solidly plugged toilet. After attempting to plunge the toilet, unsuccessfully, I knew that the matter required professional escalation. I called Mr. Rooter and Bruce was dispatched to our home. Bruce immediately assessed the matter and ascertained the toilet was plugged solid with hardened grout! After applying a snake, the hardened caulking/grout was successfully dislodged and the toiled returned to proper functionality.
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- Company Response
Hello Gremy7 and thank you for posting this review for Mr Rooter Plumbing and our technician Bruce. It is our pleasure to read about the professional and timely service that you received and deserve! We are happy to know that all is functional well! We thank you for choosing Mr Rooter and have a great day!