Niagara Water Services

Drainage Contractors
Toronto ON M8Z 3A5
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Drainage Contractors
Niagara Water Services
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61%

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Reviews by rating (past 12 months)

Reviews for Niagara Water Services

Average customer rating:
7.7 10 (15 reviews)

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Tim W.
Tim W.
6 reviews Toronto, ON
0/10

Just awful

These guys were recommended to me by my HVAC contractor.

They called me on the Firday they were due to work at my place to say they were too busy and would start the following week.

The guy showed up a week later, on Friday and did 3 hours work before leaving "for an emergency". A week later, the following Friday, they finally called me back to tell me they would call me in another week to reschedule finishing the work. They never called.

Over a month after they were suppsoed to have started they finally called me to finish the work...by which point I'd obviusly hired someone else. Ridiculous.

Approximate cost of services:
$200.00
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Company Response

Hi this is Nancy at Niagara Water Services. My apologies for the set back in returning to complete your job as we had a few huge issues with the owners health which set us back and we were extremely busy trying to complete all of the things we had on the go without his supervision and input causing things to take a little while longer than planned to complete. Our intention was never to upset you as a client as most of our clients are long standing clients who have had nothing but positive experiences with our company. We value your opinion and we wish you all the best in your future endeavours.

Dan in Kanata
Dan in Kanata
2 reviews Halton Hills, ON
10/10

Domestic - Fire water service, installations and repairs

I have been doing business with Niagara water services since 2015.
Victor and his entire staff are professional, through and have always delivered on completing the work at hand.
They have the experience and equipment to complete the work required.
Fair pricing, quality work and reliability
I would recommend Niagara Services for your water work Needs

Danny

Approximate cost of services:
$25,000.00
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Company Response

Thank you so much for your wonderful review Danny. All of us here at Niagara Water Services really enjoy doing business with you. Please call us in the future whenever you need our assistance and we will be there to help. Thank you for taking the time to write us a review we truly appreciate it.

Private User
Private User
Private User reviews Toronto, ON
10/10

Sewer and watermain repair

Have used Niagra Water services for several projects for repair and regular maintenance services. Very reliable company.

Approximate cost of services:
$11,000.00
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Company Response

Thank you so much for taking the time to review our company, we truly appreciate your feedback. Please call us for any future maintenance issues and we will be happy to assist.
Niagara water Services.

Private User
Private User
Private User reviews Mississauga, ON
10/10

Commercial building

Niagara has done Commercial plumbing at our building for 4 years. Staff is reliable, friendly & competent.

Approximate cost of services:
$5,000.00
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Company Response

Thank you for your continued support. We appreciate your commitment to our company and we are glad that you are satisfied with the service our crew provided you at your site.
Niagara Water Services.

janecorbet
janecorbet
0 reviews Toronto, ON
10/10

Blocked drains

Provided exemplary emergency services to unblock drains blocked by tree roots . I have used Niagara Drain Services for years and all the staff are very helpful and friendly. They provide estimates and stick to them. They are very neat and everything is clean when the job is finished. I highly recommend them for small and big jobs.
Jane C.

Approximate cost of services:
$5,000.00
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Company Response

Thank you Jane for your wonderful review. We are happy that you enjoyed the service we provided. Please continue to call us for any future work you may have and we will be happy to assist.
Niagara Water Services

gbrown
gbrown
0 reviews Toronto, ON
8/10

Sump pumps

Niagara water is professional company who took care of our sump pump issues.
Pleased to recommend them.

Approximate cost of services:
$15.00
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Company Response

Thank you so much for your review. We really appreciate you taking the time to do this for us. We wish you all the best at your new location, call us if you need us.
Niagara Water Services.

Private User
Private User
Private User reviews Toronto, ON
10/10

Various plumbing problems

Old house, blocked and broken plumbing issues. Several visits.Fast, honest and reliable service.
Family company with integrity

Approximate cost of services:
$700.00
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Company Response

Thank you we appreciate you as a client and we thank you for taking the time to write us a review.
Niagara water Services.

Private User
Private User
Private User reviews Toronto, ON
10/10

Water proofing repair

Niagara was very fairly priced. The crew was exemplary. They kept the work area as tidy as possible and completed the work ahead of schedule. Very satisfied with the waterproofing as there have been no issues to date.

Approximate cost of services:
$8,800.00
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Company Response

Thank you for your review we truly appreciate it. We are happy that you had such a great experience with the crew onsite. Please feel free to visit our site for a list of other services we provide.
Niagara Water Services.

Private User
Private User
Private User reviews Hornby, ON
10/10

Water Service

I had a leaking water line, Niagara Water Services came in fast. Workers were nice and experienced. The work was done properly, fast, and efficient. Great work! Very pleased with the services. As well as fair prices compared to other companies I called for work to be done. Highly recommend.

Approximate cost of services:
$4,100.00
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Company Response

Thank you for taking the time to write us a review. We are extremely happy you are satisfied with our work. Please feel free to recommend us to your friends and family as we guarantee the same experience and work ethic to all of our customers.
Niagara water Services.

LA
LA
5 reviews Toronto, ON
1/10

Unprofessional workmanship & customer service

The 1st service person showed our painter how to fix the issue bc they didn't want to stay longer than 15 minutes and had run out of hot water. We expressed our dissatisfaction and had a second visit and expected a total bill of $250 as we did not expect the first visit would be charged for. They charged for both. When explaining this, the CSR interrupted multiple times and wasn't listening. Rather she was justifying, explaining why I was wrong and when i started to get upset and raise my voice to be heard she turned around told me that i was rude and yelling (which I was not) and hung up on me. With no email, I'll just pay the amount and give this review. Unprofessional. Not good at their jobs. Use at your own peril.

Approximate cost of services:
$350.00
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Company Response

Hi this is Nancy at Niagara Water Services. I am so sorry that you had this experience. We pride ourselves on great workmanship and customer service as we try and satisfy all of our customers to the best of our ability always, best of luck and again my apologies for any bad experience you may have had in the past.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Niagara Water Services

We specialize in water service repairs and replacements, drain repairs and replacements, water main repairs and replacements, backflow preventer installation and testing required by the city for commercial properties, interior and exterior waterproofing, fire hydrant repairs and replacements, mapping and locating of drains and water lines, emergency 24 hr service, ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
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