Called Northwood Heating & A/C for a quote—new install requiring ductwork, furnace & A/C. Brian came out and explained every detail, what was going to be involved. Thinking to myself, this guy knows his stuff...experienced, personable & patient. We connected two more times before signing a contract. Brian also mentioned manufacturer and government rebates that were available. He hooked us up with a great mechanical designer that also performed our pre-EcoEnergy Audit. Brian went the extra mile to work within my budget, and he really came through, THE PRICE WAS RIGHT!
The crew was great, Santos (a workhorse and very meticulous) lead the team, with George, John, Wayne, Art, Chris and Mio. What a nice bunch of guys, respectful in ever manner. If I brought up a question or concern, Santos would address it immediately. Even Brian helped out a number of days to make sure they were on schedule. I noticed Santos and Brian fed-off each other, that’s team work. A JOB WELL DONE!
Lastly, I’d like to send a huge thank you to Gary, I only spoke to him a number of times over the phone, but I know he played an integral role on this project. And Josie, your help with rebates and billing...was very much appreciated. If it were an email or telephone call it was addressed quickly.
Give them a call, you'll be glad you did...
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