Consumers Choice Home Improvements

I replaced my whole home with windows and patio doors
I had an issue approx 2 years ago with 1 window
The seal was gone
I had to fight tooth and nail to get it replaced
The issue was they wanted there service charge payment before any work was completed
I never pay before work is complete, the most standard rule when dealing with contractors
This went on for 3 months
I had to take them to the better business bureau
Got it done and I paid the service charge

Now I have an issue with my patio door the screen fell out
I was able to get 3 of the 4 wheels back on its track
I call CONSUMERS CHOUCE and they are telling me they are charging 150 dollars to fix it.
A 3 minute job and that was the gentleman's own words over the phone that said it would only take 3 minutes to fix.

I guess they dont like to service their work

I will NEVER use this company again and I will post this on every website that people are looking for reputable contractors and they will have to learn the hard way

I am truly disappointed that customer satisfaction is not on their list