New Vinyl Siding and Windows installation
The installers themselves were very good, very polite and they did a top notch job. The process of getting them to the house to do the job was not so smooth. I think Consumer's Choice has a bit of a problem with the hands not talking to the mouth, so to speak - they strike me as being more than a little disorganized. There were several scheduling mishaps, several miscommunications about the scope of work (some pieces of fascia were not in the quote but obviously needed replacing). The guy who came to measure the windows was flat out rude and left window dressing laying on the floor for me to pick up. And they started the job about a month and a half later than expected.
That said, they did a great installation and stuck to their quote.
I would recommend them with some caveats: if you're going to work with them, you need to be more diligent to make sure it's clear to everyone WHEN you want the job done and you need to make sure everything you need them to do is on the quote.
They cleaned up the mess well and took good care not to wreck our brand new roof.
The new windows and siding are of excellent quality and have transformed our house.
- Approximate cost of services:
- $16,000.00
- What could this company do to improve their services?
- They need to take a look at their internal communications and find a more efficient way of sharing information with the various arms that really should be working in much better sync with each other.