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Invision Hardwood & Decor Inc. - Wood Floor Retailers & Installers
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Reviews for Invision Hardwood & Decor Inc. - Wood Floor Retailers & Installers

Average customer rating:
9.9 10 (364 reviews)

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Alan H in North York from Toronto
Alan H in North York from Toronto
2 reviews Toronto, ON
10/10

Hardwood floors

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Dov and Roy both demonstrated professionalism and a realistic guidance from the selection of the hardwood brand, to the type of wood and stain colour, through to the installation. They took the time to make sure that I understood the product and how the logistics of installation would work.
During installation, all my questions were answered and the installation crew worked efficiently and did their best to minimize the mess and disruption. The started and finished in their stated timeline.

The new hardwood floor looks great and in the end the entire process exceeded my expectations.
I would highly recommend these guys for anyone looking for new hardwood floors.

Approximate cost of services:
$11,000.00
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Company Response

Hi Alan, it was a pleaseure to work with you and we are thrilled to continue to satisfy our customers. You were extremely easy to deal with and the trust you placed in us does not go unnoticed. Thanks you for allowing us in your home while your at work. It always makes it easyier to know that we can come and go when needed.
I know that painting is your next home project so whenever you are ready please call and we'll do it again. Thanks for your business.

Irene Medcof from Vaughan
Irene Medcof from Vaughan
1 review Vaughan, ON
10/10

installation of red oak, maduro, ancestral floors - approx. 1800 sq.ft.

Roy and Invision Harwood and Decor were recommended by our real estate agent. They not only met but exceeded our expectations in all service categories - punctuality, quality, timeliness and follow up. Roy has a very pleasant and professional manner and is genuinely interested in meeting customers' needs. He took time with us and guided us in the best hardwood product selection, which was also not the most expensive one. He delivered as per plan and met all deadlines in an efficient and effective manner. This included coordinating on and off site with other trades who were part of our larger renovation project. The installation crew were very good and floors look wonderful. Roy offers excellent follow up in person and remotely. He provided important advice on the care of the floor. In addition, when we were in a pinch, Roy recommended a trade for our larger renovation project that worked out very well and contributed to bringing the project in on time. We highly recommend Invision Hardwood and Decor as they most definetly delivered as they said they would. Roy was a pleasure to work with. John and Irene Medcof

Approximate cost of services:
$28,000.00
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lutfi mansyur from Toronto
lutfi mansyur from Toronto
1 review Toronto, ON
9/10

replace hardwood flooring

This is the 2nd time we worked with Roy, and again he demonstrated his great customer service skills. It was a different team this time, but they did a good job and were a pleasure to deal with.

Approximate cost of services:
$4,000.00
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Paul M. from Toronto
Paul M. from Toronto
6 reviews Toronto, ON
10/10

New hardwood flooring

Roy, Dov and his team did a superb job. This is the second time I have used their services for the installation of hardwood flooring. In fact, I have referred them to a ton of clients and everyone comes back to me with accolades of their work.

Approximate cost of services:
$10,000.00
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Company Response

Paul,
Thanks you for the kind words, its important to us to maintain relationships, one never knows where they can lead to. You certainly have bought us some great leads [which are now clients]and we thanks you for that. Its great to know that your clients can completely trust your referral to us and of course we try very hard not to let them down. Looking forward to more great business together in the future. Cheers

Cindy Koury from BILLINGS
Cindy Koury from BILLINGS
2 reviews Toronto, ON
10/10

New Tigerwood Flooring on 3 floors of house & stairs

I would not hesitate in recommending this company. In fact, I was originally referred to Invision by another happy customer. Roy and Dov (the owners) were a pleasure to deal with - courteous, knowledgeable, reliable and professional. They had a very good selection of hardwood and composite flooring to choose from, at a variety of price ranges. In the end we chose a hardwood that was at the higher end of the scale, but there was no pressure from them to do so, and in the end we found that both the cost of the hardwood and installation was reasonable given the quality of the wood and the installation. The installation took awhile (it was on several floors and involved new and restained stairs) but they didn't complete it until we were fully satisfied. Their installers are also very courteous, professional and reliable.

Approximate cost of services:
$28,000.00
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rs in Toronto
rs in Toronto
3 reviews TORONTO, ON
10/10

hardwood installation

Working with Invision was a great customer service and hardwood flooring installation experience! Under a tight deadline, they were able to come in, measure everything out and provide expert advice and solutions on a few issues...and all with a reasonable cost. They laid down 800+ square feet of engineered hardwood in two days. Floors were swept up, but needed a go with the vacuum by us afterwards, but no big deal considering how good they looked. Professional service and installation work from start to finish! Our thanks again to Roy, Dov and the crew.

Approximate cost of services:
$8,900.00
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 paolo in Toronto
paolo in Toronto
8 reviews TORONTO, ON
10/10

purchased new hardwood

I looked hard for the best deal and for convenience. In both cases Invision came through. Their price was excellent. On top of that, the in store help was excellent. Very knowledgeable and when i told him what I wanted provided a variety of options. The flooring came in when they said it would and they delivered it when it was convenient for me. Top notch product and service.

Approximate cost of services:
$1,800.00
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Alison & Cheryl in Toronto
Alison & Cheryl in Toronto
1 review TORONTO, ON
10/10

Old builders carpet out, new maple flooring in...AND stairs!

We had been researching flooring for a couple of years, and couldn't seem to land on a company that instilled confidence - in their product, installation, and service. That is, until we met Dov & Roy at the 2012 Spring National Home Show.
Dov was very detailed without being pushy, and his relaxed, informative approach didn't make us want to run the other way! Within days he came to our house and measured rooms, and talked to us about what WE were looking for. He matched his company's skills with our needs. Both Dov & Roy demonstrated extensive knowledge of product, delivery of service & goods, and did that in a way, that gave us the full confidence that when their team showed up to do the work, they would absolutely represent Dov's & Roy's level of professionalism.
Roberto & Ricky showed up on time every day, and worked long days to ensure perfect installation. They consistently demonstrated professionalism, good humour, an amazing work ethic, and they conveyed a love for their job, that gave us full confidence that they cared about the outcome as much as we did.
The end result was absolutely what we'd hoped for. The wood is beautifully laid, the stairs were perfectly matched with edging details that made the whole thing look like a million bucks.
We also had their team modify our railing with a bit of paint and some hardware that helped to pull the whole thing together.
Outstanding service, skilled workmanship, clean, tidy, respectful and a company that we recommend highly!

Approximate cost of services:
$0.00
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Arvin Prasad
Arvin Prasad
1 review Etobicoke, ON
10/10

Hardwood floors and trim

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

The guys did an amazing job! I am so pleased with the professionalism of your staff and their attention to detail. They took care of all the details and left us very satified. This was now our second project experience with your guys and both being equally excellent.
I will continue to refer your company and will prepare glowing reports about your company. Well done!
Thanks. A very pleased client.

Approximate cost of services:
$5,000.00
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AR in Allenby, North Toronto
AR in Allenby, North Toronto
6 reviews Toronto, ON
10/10

prefinished solid maple floor in 110 year old house

Roy is a great representative and very good at managing the customer relations and making a stong effort to accomodate requests by the customer. Roy was able to accomodate my timeline which involved putting in new plywood and then coming back 5 weeks later to do the rest of the job while we did other work in. Roy came by on several occasions to discuss details about the job and came up with good solutions.

Approximate cost of services:
$12,000.00
What could this company do to improve their services?
The only advise is that the quote / invoice could be a bit easier to follow (maybe line spaces between the items) and showing the amounts paid to date (maybe it was on there somewhere but too long to find it). Also, the deposits are high and should be more in line with the cost incurred at each step.
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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Invision Hardwood & Decor Inc. - Wood Floor Retailers & Installers

At Invision Hardwood & Decor we are more than your average hardwood floor retailers, we bring a unique expertise. Our spacious showroom offers a look into the possibilities of a complete room makeover.
Hardwood flooring in combination with our complementary specialties which include painting, decorative trim mouldings, stairs can transform an average space into a spectacular retreat for your everyday enjoyment.
A simple home improvement crafted by our qualified trades can add significant value to home ownership.
We call this “Interior Vision”, and it’s a complimentary service we offer exclusively to our customers.

Our flooring brands create a luxurious backdrop by design and include four major Canadian manufactures;

Mercier Wood flooring, Lauzon Distinctive Wood Floors, Superior Wood Flooring, Appalachian Wood Floors, Kentwood Floors, Craft Artisan Wood Floors, 4 Brand’s of Vinyl 100’s of options , Torlys Smart Floor, Twelve Oaks flooring and Europes great Amorim Wise cork and vinyl collections.

Our services include;
FLOORING- Hardwood Installation, Hardwood Refinishing, Hardwood Repairs.

STAIRCASES- Stair and Railing replacement or refinishing - Carpet to hardwood- New Pickets and Posts - Stained, sealed and painted .

FINISHING TRIM- Baseboards, Casing, Shoe Mould or Quarter Rounds.

PAINTING & STAINING- Take the full experience of Invisions capabilities using our professional painter services to complete your look.

Let our "Interior Vision" work for you. Hope to hear from you soon.

CATEGORIES
Floor Laying & Refinishing and Floor Retailers
PRODUCTS
Solid Hardwood Flooring, Enginieered Hardwood Flooring, Laminate Flooring, Cork Flooring, Bamboo Flooring, Leather Flooring, New Stair Treads and Risers, Paint and painting service
SERVICES
FLOORING: Hardwood Installation, Hardwood Refinishing, Hardwood Repairs, Custom Staining of Floors. STAIRCASES: Install New Stair Treads and Riser and Custom Staining. TRIM: New Baseboards, Door or Window Casing, Crown Moulding, Wall Panelling. PAINTING/STAINING: Interior/ Exterior, Residential and Commercial, Drywall Repairs and Custom Floor Stain Matches WALLPAPERING: Residential and Commercial
BRANDS
Mercier Wood Floors, Torlys Floors[wood/cork/laminate/leather], Lauzon Wood Floors,Kentwood Wood floor and Vinyl Collection, Superior Floors, Quick Step Laminate, Twelve Oaks [wood, laminate and vinyl],
STYLES
Endless amounts of Hardwood species in various styles, colours and sizes
SPECIALITIES
Hardwood Flooring, Painting, Wallpaper and Trim installation
WEBSITE
http://www.invisionhardwooddecor.com
YEAR ESTABLISHED
1990
NUMBER OF EMPLOYEES
0
RETURN POLICY
Most items are special order without return. Some items are returnable with restocking charges
PAYMENT METHOD
E transfer, Cheque, Debit and Credit cards with a 3% Admin fee
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
Labour minimum is $800.00 for install and $1500 for refinishing
BONDED
Yes
PROJECT RATE
All projects are costing through site visits
WRITTEN CONTRACT
Yes
WARRANTY TERMS
All floor material comes with manufacture warranties
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.