Roof Warranty and Customer Care
Thanks very much for your review, Nancy. Tumi and Jason do an excellent job of tending to our customers and I know they will be extremely pleased to hear your kind words. We are really glad to have been able to resolve your issue. Thanks for your patience while our team evaluated the situation with your vent cap to ensure it was located and properly installed. Many thanks!
Thanks very much for you're review, Megan. We were very happy to provide your strata a solution for your roofing situation that allowed you to conserve your budget for other important projects. Our teams work very hard to stay on time and on budget, while keeping the workspace safe for all residents and we're pleased to hear our diligence met and exceeded all your expectations.
Wonderful! Thank you for such a comprehensive review, Gil. We're so happy that everything we do to provide high quality service and high quality products delivered on your experience. Our whole team, including Adam and Thomas, are professionals that deliver these experiences every day and we'll pass this 'pat on the back' to them. We hope you enjoy the EcoRoof for decades to come!
Thanks very much for taking the time to let us know how happy you are with the completed project, as well as the rest of the process from start to finish. We have many incredible team members, and their collaboration allows us to consistently deliver superior service.
Thanks very much, Ken and Blanche. We really appreciate your business and your review. Yes, older homes and heritage homes have lots of character that requires special knowledge on how to best approach the job. Having worked with many heritage societies across the lower mainland, our team knows what to look for and how to protect other delicate parts of the home throughout a reroofing project. Wishing you many more years of enjoyment in your home!
Thanks very much for your review, Sophia. We really appreciate hearing your experience with our teams and our process as this helps us ensure everything we do is dedicated to a great customer experience and a high quality roofing project. Across these reviews we see so many employee names arise, including Jason, showing just how dedicated our entire team is towards providing exceptional service. Thank you!
Thanks very much for your positive review! Much appreciated and we are grateful for any referrals in the future.
Thanks very much, Jackie. We appreciate your business and your review. Looking for a new roof can be daunting and you're not alone with having areas of concern. Our team understands this, along with the fact that every customer has different needs. This is why we are highly focused on providing the guidance needed for customers, while delivering a high quality job and our Peace of Mind warranty to keep you protected in the future as well.
Penfolds Roofing & Solar has been serving the Greater Vancouver area and Fraser Valley since 1937, earning a reputation for honesty & quality craftsmanship with a wide range of superior re roofing shingles and roof shakes, such as the indestructible EcoRoof rubber shakes, including the latest technology in Solar PV. We service all types of roofs and customers, including Residential Re Roofing, Strata & Multi-Family properties, Commercial/Industrial, New Construction and we have a full service Service/Repairs department. We also provide renewable technologies as in Solar Photovoltaics (Solar Panels) while roofing, or by itself. We are a full service operation that warrantees and guarantees everything we do!