Phantom Screen Doors came to our home and installed a screen door. The door is amazing and the quality is awesome. My only concern was that the men who installed the screen walked through my home (which is in a condo building) with their shoes on. When I called, the lady on the phone told me that her workers always take their shoes off. That made me upset considering I wasn't imagining footprints on my newly cleaned floor. The men who installed the door came back and offered to clean the floor. They were apologetic and explained that since they'd been in the building all day, they figured their shoes were clean. NOT SO BOYS! TAKE OFF YOUR SHOES! Awesome product.
- Approximate cost of services:
- $350.00
- Company Response
Hi fitness_fiend,
Thank you so much for your review about our company. We're glad that you are pleased with the quality and appearance of our screens.Thanks, also, for your comment regarding our employee's shoes. We believe that client feedback is one of the best tools to help us be aware of and improve our customer service standards. Your statements about our employees' footwear have definitely helped us to set better service and cleanliness procedures. Thank you very much.