Pioneer Family Pools

Swimming Pools, Spas & Hot Tubs
Burlington ON L7L 5R9
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HomeStars  >  Swimming Pools, Spas & Hot Tubs in Burlington  >  Pioneer Family Pools  >  Everything breaks virtually on the warranty expiration date
12345678
12345678
0 reviews Burlington, ON
3/10

Everything breaks virtually on the warranty expiration date

We had our pool installed exactly 3 years ago with all equipment carrying a 3 year warranty.
The pump broke 2 weeks before the warranty expiration
Temperature sensor broke 1 week after the warranty expiration
Now the heater has broken (twice), literally 2 weeks after the expiration.
Pioneer may have good pricing - largely due to their sales and installation of highly inferior equipment.
Pioneer does live up to warranty repair (not for the issues after the warranty period), but ALL the equipment breaks - come on, you can do better.

Approximate cost of services:
$45,000.00
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Company Response

Good morning, I would be happy to review this for you. Often so close to a warranty period ending, we would always do what we could for our customers. If you would like me to review further, please reach out cwalychuck@pioneerpools.com