Priority Plumbing

I called Priority Plumbing yesterday because I discovered my main shut of valve in the basement was leaking. Greg arrived on time and was very courteous and professional. He explained that due to the age of the valve that he would have to replace it. Since the city cooperated and managed to turn off the water the same day, I had my main shut off replaced within 3 hours.
I would recommend Priority Plumbing and Greg to anyone who experiences Plumbing issues big or small.

I called Priority Plumbing this morning, because I woke up to discover I had no water in the house. Steven arrived within the appointed time and was very friendly and professional. Within an hour I had running water again.
I even signed up for their Service Partner Plan, which entitles me to, among other things, front of the line service should this ever happen again.
Thank you, Steven and Priority Plumbing.

I called Priority Plumbing today because my bathroom sink wasn’t draining properly. Mike arrived and was very polite. He quickly discovered wads of hair in the piping. After snaking the drain, it now drains fine. He was professional enough to ask me questions about my plumbing that reminded me of another issue with the downstairs toilet, so I had him fix that two. He was very helpful, kind and professional. I recommend Priority Plumbing to anyone who needs an honest and reliable Plumber.

Michael was on time, very courteous, efficient, clear, and personable. He gave me three different options and his recommendation on what would be best given the circumstances. He gave me the price up front, fixed the problem, and kept to the price in the end. I would recommend Priority Plumming. Their service is excellent from the first phone call to the final follow-up call to ask about your satisfaction of the job.

I just purchased a new home and wanted to have the plumbing checked out, to avoid any surprises. I had used Priority before in my previous home so I called them again. We discovered several issues with the plumbing system that needed to be addressed, particularily the lead water intake pipe for the house. By the next day they had completed the work. they left the work site spotless as usual. Once again I am a very happy customer and will continue to use Priority but hope I don't have to.

We had blockages in our sewer system due to the roots from the trees penetrating the old clay pipes and had lead pipes for our water service, which our neighbours did as well. When they decided to repair theirs, we did as well and used Priority Plumbing to get the job done. Mike and his crew not only explained exactly what the problem was, but what they were doing to fix it at each step of the way. We had no surprises about the work, and the price was exactly what they quoted us. The best part is, that the cleanup was fantastic, and everything was put back in the front yard (less the plants, which I had time to remove) exactly the way it was. Mike and the team were friendly, professional and did a fantastic job! So good in fact, that they will be starting on replacing the clay pipes in our basement! They are highly recommended!

Prompt service, and very honest about what was needed and offered options and different price points. They come when they say they will and do not overcharge for services. The service person also cleaned up his mess.

I called Priority Plumbing last week to get a water proofing quote for my home.
Mike arrived on time and was very knowledgeable and professional. He gave me several options to choose from, and offered information that the other two companies I called failed to mention. I actually had to call them back and ask if what Mike had proposed was accurate and if so why was I not provided with those options. Neither of them could offer any sort of explanation.
I was so impressed with Mikes professionalism, that after a brief discussion with my wife, I decided to go ahead with Priority. By the end of the following week the job was completed. I have to say that I was also very impressed with their Installers as well. They were polite, considerate and were very approachable with any questions. I would recommend Mike and Priority Plumbing to anyone who wants things done professionally the first time around.

I called Priority Plumbing yesterday in the hopes of having my old style shower faucets replaced. I had heard that not many companies make the 3 hole style any more, and that they were very hard to find. Greg arrived on time and was very professional and courteous. He was prepared with pictures of various 3 hole faucets and showed me one that was exactly what I wanted. The faucets took a couple of days to order through their supplier, but by the end of the week I had my new faucets installed. I would recommend Greg & Priority Plumbing for going the extra mile and giving the customer exactly what they want.

If we ever have a plumbing need, we ask specifically for Steven at Priority Plumbing. We have had other plumbing companies in the past come for various work on our 100 year old home in an area that has many well-established trees.....and it always felt like a cash grab.
Steven offers a selection of options of solutions that allows us to make the choice on what is best for us. He is personable, professional, respectful and understanding in his recommendation. The last time he was here, we actually said to him....ïts too bad we like you so much Steven, as we really don't want to see you that often!" However, if we need to....Priority Plumbing and Steven is who we will call.