I had contracted RCC Waterproofing for sealing the crack on my basement wall. Mauro who first visited to have a look and draw up the contract was courteous and explained clearly the work to be done. When I explained him that I need to get the job done at the earliest, he promised that he would put in the request with his head office. I had to follow up later, but Mauro was responsive and acted quickly. He explained that digging of the ground on the outside if done without the utility (gas, hydro) marked, then the company and myself could face a hefty fine. Finally, within a few weeks of placing the order, the utility gas line marking company came to mark the lines, and the next day RCC sent their people do the work. Jeff who came to do the job along with another person was friendly and professional. They did a good job as per the specifications that Mauro had explained. I am not expecting another leakage through the repaired wall. With lifetime warranty, if the water leaks from there, I can always go back to RCC. Thank you Mauro, Jeff and RCC Waterproofing.