Rcc Waterproofing

Professional from start to finish. Jeffrey Martin came to our home to educate about basement repair and reviewed costs. He was kind, informative, tranparent and respectful. answered our calls usually within a day. Tony, Mark and Oli did the work. They worked very hard and fast. Cleaned up the area after the repair and were respectful. Kept us informed as the repair proceeded and let us ask many questions which they answered knowledgeably.
Mary Fleming

I want to give a special thanks to the Hamilton crew which consisted of Tony,Mark and Ollie. They were 5 Stars. Their work was stellar. The job was an inside waterproofing of the entire basement of our double stone walled century home in Niagara-on-the-lake. We have had major flooding the past two years. We had to use pumps and shopvacs every time it rained. It was a particularly difficult since the ceiling in the cellar is under 5’. Therefore they basically worked bent over from the time they arrived til the time they left. The team was promptly here early every day, Courteous,and thorough.Worked extremely hard and always was considerate of us. Tony made sure that we were happy with the job done. He pointed out issues along the way and checked in at the end of each day.
Where RCC fell short,was after the original meeting with Richard. He was a great sales rep. However, when it came to co ordinating with the office, that is where it became difficult. We had to call and leave too many messages with no return calls.Communication was very poor. Other than that the next goood rain with be the proof but we feel very confident that our floods are behind us.

Hired the company based on the duration the company is in business but to my horror the basement is still leaking from the same spot

customer service is horrible costed me thousands more as all the basement got mold had to hire another company for cleanup.

till date no response from the company.

I have had this leak in my basement since moving in 4 years ago and decided to Email RCC Waterproofing for a free estimate. Really glad we called RCC...have had a lot of bad experiences in the past. George and the crew of Joey and Jesse did an excellent job and the clean up was great....Very Happy home owner !! Thanks George , Joey and Jesse.

Terrific job by Jamie, Chris, Raymond, Eddie and John. This job started with a wet basement repair and escalated into something worse when other issues were discovered. The RCC team on prem showed empathy and total professionalism. They immediately suggested next steps to tackle the unwelcome problem and executed with urgency. Very grateful.

We had a leak in the basement that RCC fixed. We compared prices of other companies and found RCC was the most competitive. Very professional, did a great job. Would highly recommend. Special shout out to Mauro and Daniel for making the process smoothe, answering all our questions and making us very satisfied customers - you guys were awesome!

We know we can trust RCC since they waterproofed our back basement bedroom several years ago and it has been bone dry ever since.

We needed waterproofing in our front basement furnace room (when the snow melts in spring or we have heavy rains water enters through the foundation) so we called RCC again.

RCC responded promptly, showed up on time, were extremely professional, and cleaned up perfectly. Thank you again RCC!

We had a leaky basement 2 summers ago, and RCC just came back to service a small leak. They did a great job a couple years ago, and things do happen sometimes. All that truly matters to us is the fact that when we called to let them know we had a small leak, they showed up within 3 days! Top notch service, and good workmanship.

George from RCC came out to give me a quote, he was on time, knowledgeable, and gave me a fair price. George did not rush, and thoroughly explained the scope of work. The crew was on time, did a good job, and cleaned up after themselves.
I will recommend RCC to my friends, and family. Thanks George!

We've had water coming into our laundry room whenever there was an intense rainstorm from the east, hitting the back of our house and saturating the wall. Water in this winter has been wicked and it was time to address the small (we thought) crack in the back wall.
The search for a good contractor led us to Jamie and RCC.
He came and assessed and told us the crack was from faulty basement window installation years ago, cracks just get bigger and worse over time.
Price he gave us was fine and timeline fit with our summer plans.
We were so impressed with the crew of two who came at 9:45 a.m. one warm morn in August and who were finished by 12:45 p.m.
They moved away patio stones from the area to be dug (over 6 feet) for waterproofing and wall restoration, etc.
All dirt was collected in a big heap on a tarp. All work was done and completed in short order. It was as if they had never been, no mess anywhere on our property. Excellent!
And to date, no more water inside. What a relief!
We would recommend this company in a heartbeat.
Good workers, professional team, website.
Contractors you can trust.