Rcc Waterproofing

Put downpayment down 2 months ago. Was told it would be about 6 weeks. 2 months later, a phone call and 3 emails, STILL no date gives.
After reading the great reviews i was happy to sign a contract and looked forward to getting the soaking wet family room fixed so we could put down carpet and start using the room. The old owners didn't disclose the water issue.
I was told 2 weeks ago after sending an email, that i would be contacted that night with a date. Nothing. Last week i send another email and reveived no response.
Horrible customer service. I feel like my down payment was taken for nothing.
I just want the work done that i payed for over 2 months ago. Contact from the company and a date would have at least been nice.

My special thanks to Franklin and his crew from RCC Waterproofing. They were an exceptional company to work with. My property was left immaculate once they completed all the work. The job itself was completed and executed in a timely manner. The neighbours commented that they were impressed with the guys. I will definitely recommend this company to friends and family.

They came and gave a quote for the job. They honoured their appointment schedule. Theybdid the required work in an efficient and effective manner. They also billed us atbthe exact quoted price.

Great company to work with, very professional, knowledgeable, efficient, and very reasonable cost. We would highly reccommend this company to all our family and friends....
Michael Beighton (Sales Rep) informative, professional, and a pleasure to do business with Michael....
The work crew (Chris Iacc, David and John) all were very hard working, professional, efficient and again a pleasure to do business with....
Thank you to everyone involved in this project....great work!!!

Jeff was prompt and informative. He didn't hedge about the wait we might have given the wet season and number of jobs they already had. We appreciated his directness and honesty.
Josh, Curt & Andrew, the crew, did a great job.
Josh checked things inside and out to ensure they knew where the pipes entered the house. He didn't just go by the markings outside. Josh also took great care in fulfilling a few requests we made about the job.
They were polite, funny, and explained everything they were doing as they did it. They also told us about the products they were using and how they had improved over older methods.
They took great care when digging up the garden plants that were not part of the digging area (which had already been cleared) but were in the way for access of the machinery. They also covered the grassy areas to protect them. The clean up of the sidewalks and the grading of the ground was done very well.
We'd recommend RCC Waterproofing any time.

Jeff Martin was great to work with; very knowledgeable, friendly and responsive to our questions. The crew that completed the work was very professional and completed the work in a very timely manner.

Jeff Martin was great with his service, and the guys did a great job too. highly recommend! My crawl space is nice and level and looking a lot cleaner,thanks guys for the great job.

I called RCC about a longstanding basement leak. They came very quickly and were able to give a competitive quote. At the scheduled time they came and did the job in one day. They knew exactly what they were doing and were careful, clean, and efficient. And a lifetime guarantee!!! Would recommend to anyone. This was a repair and drainage pipe installed from the inside.

I had a leak in basement with all the rain we've had and RCC came to the rescue. From the time Anthony promptly showed to assess the situation and Marco and his team who conducted the repair, they were all polite, efficient and knowledgeable. THANK YOU!! I Highly reccomend them as the price was fair and work was excellent!!

RCC not only fixed a leak in our basement in one day, company rep Rick DiGazea spotted another more serious problem that needed fixing. Raymond and Eddie worked in cramped space (and Eddie is one big guy) to dig a trench, install new weeping tiles and a sump/pump -- with were friendly and unfazed throughout.