Rcc Waterproofing

After getting other quotes to repair 2 cracks in our foundation, I decided to go ahead with RCC Waterproofing. Justin Stokes arrived at my house to assess the situation and provided the best solution. His crew arrived on time and were pleasant to deal with. They were efficient, worked very hard and cleaned up nicely afterwards. No wonder this company has been going strong for nearly a century! I am now at ease knowing that the repair is guaranteed for 25 years and highly recommend RCC Waterproofing for your waterproofing needs. Keep up the great work guys!

I called RCC and received a call from Justin Stokes promptly. Since I don't live at the property where the work was being done, Justin went over there himself and called me once he examined the situation. He was knowledgeable and direct about what had to be done. Everything was written down on a contract in detail. I gave him the "go ahead" and then he advised me as to when the company would be arriving to do the work. When the men finished the job, the site was pretty clean. Best of all, the waterproofing worked and I have a dry basement. I even called Justin to tell him how pleased I was. I would definitely use RCC Waterproofing again on one of my other houses.

Hired RCC.. Justin Stokes was prompt in arriving and helpful with diagnosing the problem. That was followed up with the crew that arrived and completed the work in an excellent and professional manner.

I would recommend RCC to anyone in the future with similar issues.

From the minute we called RCC until today we have had friendly, fast, and professional service. When Danny showed up he was able to tell us what needed to be done, how they were going to do it, and how much it would cost. When the crew showed up to do the job they were friendly, efficient, and knowledgeable. The work of fixing our leaky foundation was done quickly and the clan up was perfect. We would highly recommend them and would call them again if needed. P.S. Basement is fry and the work came in right on budget

Phoned RCC to have a water leak fixed and was very pleased with the politeness of the person who answered the phone. I received a call from Jamie H soon after and set an appointment to see what I needed to get done and give me an estimate . Pleased with the crew who did the work and with Jamie for doing such a good job
Thanks
Ryan

There were drips of water coming from the back wall whenever it rained heavily. Jamie (Supervisor) came to inspect. Informed me of what the problem was and suggested a solution that was within my budget. He was very knowledgeable, patiently answered all my questions and was so polite and seem to genuinely care. Roger with an assistant came and completed the work on time. They were both so knowledgeable, neat and tidy. The work was guaranteed in writing for a period of 25 years by RCC. The drips of water stopped even after several heavy rains. I strongly and highly recommend this company.

In a time of need, Jaime H was extremely helpful to me and my family as we navigated the issues of a wet basement and personal possession safety and storage. Great service and follow up by Jaime and RCC minimized the emotional and physical impact to us all.

Jeffery was accommodating and prompt throughout the process. There was some confusion on an original date that we discussed to do the waterproofing and he took care of it immediately. He organized the best crew to come and complete the work and understood the requests we had with the care of our property and our neighbors.The only constructive criticism I would give is for him to be more genuine in his delivery when speaking to customers; we found him to be asking questions for the sake of asking and not extremely interested in the answer. Overall Jeff was excellent from start to finish and understands what it means to deliver quality work.

The installers were exceptional. They answered all my questions and took care of our property without any negativity or rebuttal when I asked for certain things to be considered and to be put back in a certain way. We are extremely particular with our home and expectations are hardly matched when we hire any company to work for us. This is not a clean job and extra care was taken when digging the dirt out and placement of it. RCC Waterproofing not only delivered quality work with their service and product; but gave us a very customer oriented crew which was much appreciated ...even if they killed our delicate Japanese tree peony! Just kidding guys, we know you tried to save it and we thank you again for all your hard work.

We would recommend RCC Waterproofing for anyone looking for a company that delivers what they promise which these days hardly ever happens and they should be commended for giving us an excellent experience.

Working with Jamie made the whole experience with RCC great. From the time he quoted me to the billing point, he was straight forward and competent. I have no hesitation in recommending this company.

In 2015 I found a crack in my basement foundation. In 2012 I contacted RCC Waterproofing and the saleperson who did the site visit was named JAMIE HALLETT so I made sure to contact him again for this NEW crack. He assessed the damage. Provided a variety of solutions. Helped me determine the best course of action. Co-ordinate the repair dates & times. The team executed the repair and 6 months later there's no sign of any more water. I would HIGHLY recommend both JAMIE HALLET and RCC Waterproofing without hesitation.