Rcc Waterproofing

December 10, 2015

Job done in November 2015

Just wanted to let people know what an absolutely wonderful experience i had with this company and its employees. My first interaction was with Jamie. Jamie was quite simply amazing. He walked me through every aspect of the project explaining all the steps and materials required to do the job properly. He was so professional that i knew right away that he was the man i wanted to hire. I was even more impressed when i received the quote and realized he was very competitive with all the other quotes I received. I have worked with many different trades people and companies and i can honestly say he was probable the best first contact i ever had. The project went according to plan and Peter and his crew even worked through the weekend to complete the project(due to some poor weather during the week). Peter was another amazing member of the RCC team as he and his crew worked tirelessly to make sure ever aspect of the job was perfectly done. No corners were cut and what i was told i was getting was exactly what i got (for those of you who have done renovations in the past, you will appreciate how rarely this happens). Jamie and Peter were both just amazing people who care about the quality of there work and there customers. To say i would recommend them would be an understatement. Great job Jamie and Peter, and great job RCC for hiring them.

George
Scarborough, Ont

In May of this year we had our basement waterproofed on the inside of our basement by RCC. We were very pleased with all the employees that made the repair. We are now putting down a new floor and noticed 2 spots where the floor was not level. We contacted Jeff our salesman and returned the call promptly. He had Sam the field supervisor at our door within the hour. Sam said he would send a crew over to fix it. Billy and Josh arrived and made the repairs as required, Billy and Josh were efficient, quick and polite.
We would like to thank Jeff, Sam, Billy and Josh. This repair from our first phone call took less than 5 hours
Thanks again RCC

Sharon and Bill

We hired Jamie and his crew from RCC to do some waterproofing for our 100 year old house. We were also hoping that they would enlarge one of our basement windows to bring a new washer and dryer since we could not fit full sized machines down our stairs. The team from RCC was terrific. They enlarged our window space, brought in our new machines, installed a new window AND did our waterproofing. Our foundation was in pretty poor shape and they were worried about tamping down the soil, preferring to let it settle in naturally. They promised to come back in 3 months to remove any excess soil that had not resettled and put our fence back. We had our doubts, but since we had read such great reviews we hoped for the best! Sure enough three months later after a quick e-mail reminder to Jamie, our excess soil was removed and our fence was back in place. Thanks RCC - great job!

The initial consult was professional and the price was excellent. The next part was a nightmare as we were supposed to receive 48 hours notice before coming. We received an EMAIL the night before they were coming and had to scramble as one of us wanted to be there. Work was done, cigarette butts left all over the place. They called wanting payment but I informed them I hadn't received the final bill. Informed me the contract was the bill. Promised to come back in the spring to level but didn't. Called them 10 months later and they promised to come on that Saturday. Called my cell, didn't leave message. Called them back and was told they couldn't come. This repeated itself for the Tuesday . Finally, after 2 cancellations without notice, and threats of escalation Joey finally showed up and finished the work. Still issues with it but I'm not calling them again.

I thought that Jeffrey did an excellent job as consultant. Not only was he prompt and personable, but he knew what he was doing and gave good advice. The men who did the repairs were hardworking. As far as they were concerned, I would have liked a phone call to tell us when thy were to arrive, since that would have prevented some damage to the side of our driveway. The return call in the spring to correct winter settling was appreciated. There again, a call before they came would have made things a bit better, since the men did not bring enough soil to totally correct the winter slumping. They said that they had not been told that that would be necessary. The overall result has been very good; the basement has remained dry in spite of heavy rains and everyone was easy to work with. The one area that I could see improved was communication when the workmen were about to arrive. Then we could have avoided our two disappointments. However, I would still recommend the company for its quality of result and reliability of guarantee.

We hired RCC Waterproofing to fix a leak in our basement after getting several estimates (one in particular that was WAY overpriced). Their consultant Robert showed up on time and was very knowledgeable about the process and did not pressure us at all. A date for the work was set and they called the day before to say they would be there in the afternoon to begin and they were. I was impressed when they put down plywood to ensure the excavation process would not ruin our grass and they took the time to properly fix issues in our foundation. I must commend the TNT (Dynamite) crew on their work ethic and efficiency.

I want to thank Richard the salesman at RCC Waterproofing for taking the great amount of care and time when he came to our home for an estimate. Our problem was a little tricky but he was the only one to "get it right". We had four other companies out to have a look and give their assesment.
Sam and his crew took the extra steps of making sure they did not put anything on our neighbors property during the work as we had asked them to. (we have had some issues with the neighbor unfortunately). Even though this made their work more difficult and time consuming for them. However, the end result is excellent! Thank you RCC and thanks for your great care and patience. I will recommend RCC to friends and anyone who has a water leak in their basement.
Jeff.D

RCC Waterproofing completed work on the outside of our house in Toronto. We were very happy with their workers and the way their team communicated with us and with each other. Their cleanup was really great and it was a good experience to have them do the work.

We had exterior waterproofing done to our basement by RCC are very happy with the service provided. The guys did a quality job and didn't take any shortcuts. At the end of the job (after 3 days), they left the site clean and removed all debris. I would definitely recommend them.