This was a second project our family used RCC Waterproofing for. First time was about 4 years ago at my house and we were very happy with the service and the work completed. So, when I noticed a crack on the side of my mother's house, I did not hesitate to contact Mauro at RCC to provide the assessment and estimate. Mauro arrived at agreed to date and time and provided his assessment of the situation and a fair estimate. I was advised that the work would be completed within 2-3 weeks. Yesterday, I received an e-mail that one of their crews was on their way and Andrew and his assistant arrived as expected. They were very polite and friendly and completed the required work without any issues. They advised me that the patio stones could not be placed back where they were as the area that was excavated needs to have the soil to settle first and it would take at least 3 month for that to happen. They indicated I should contact RCC in the spring to come back and re-lay the patio stones. This is exactly the same process that was followed at my house a few years ago and I was satisfied with the result.
Everyone that I had contact with at RCC (the receptionist, Mauro who came to provide the estimate as well as Andrew and his assistant that completed the work were very polite and very easy to communicate with.
I would would definitely recommend them should you require waterproofing work done.
Thank you, RCC!
- Company Response
Thanks so much for the testimonial! RCC Waterproofing really appreciates the feedback. It's always great to hear when our waterproofing crews go above and beyond to make things happen for our customers and make sure your interior waterproofing job was a success! Thanks again for choosing us to get the job done.