Reliable Carpet & Upholstery Care Inc

Carpet & Rug Cleaning & Repairing
Toronto ON M4M 3L1
Write a Review
Write a Review


HomeStars
Carpet & Rug Cleaning & Repairing
Reliable Carpet & Upholstery Care Inc
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

99%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars

Reviews for Reliable Carpet & Upholstery Care Inc

Average customer rating:
9.9 10 (214 reviews)

Sort by

Carol  from Toronto
Carol from Toronto
3 reviews Toronto, ON
10/10

Excellent service!

Like their name - RELIABLE! I had an emergency situation. The treatment was carefully outlined, an price estimate was given and a time frame was established. Everything went exactly as it was laid out. Frank arrived on time. Did the first stage of the job and then returned exactly when he said he would to complete the job. All done within budget. I came away impressed! You can’t go wrong with Reliable!

Approximate cost of services:
$400.00
Was this review helpful?
Company Response

Thank you Carol. We are really happy it worked out for you and your tenant. We hope to hear from you again.

Francesca in Old Toronto
Francesca in Old Toronto
0 reviews Toronto, ON
10/10

Carpet and upholstery cleaning

It was my first time using Reliable. Sean arrived and was so pleasant, unobtrusive and very knowledgable. He did an amzing job and got all the stains out if my white chairs and carpet. I will use them again - and will trust them to clean my Persian area rugs in a few weeks.

Approximate cost of services:
$600.00
Was this review helpful?
Company Response

Great to hear Francesca. We look forward to further servicing your cleaning needs.
Thanks for the feedback.

Private User
Private User
Private User reviews Toronto, ON
10/10

Carpet cleaning

I just had the three carpets I had sent out to be cleaned by Reliable Carpet and Upholstery Care returned. They were cleaned much better than a company I had used previously. Tsultrim and Chris did a terrific job in putting them back where they belong, which included lifting a heavy bed., which was much appreciated. Tsultrim was particularly conscientious in getting the job done right for a fussy customer (me!). I will definitely use this company again in the future, and recommend them highly.

Approximate cost of services:
$500.00
Was this review helpful?
Company Response

Thank you for the feedback. We look forward to hearing from you again!

Kim fielding  in Toronto
Kim fielding in Toronto
3 reviews Toronto, ON
10/10

Ask for Shawn

Service was exceptional. Shawn was supposed to be at my home between 11am and 1pm. He called me at 11:01 from my garage door. Shawn was so knowledgeable, professional and exceeded my expectations. He knew exactly what to do with different carpets in my home and worked hard for 2 hours. I have used many carpet cleaning companies over the last few years and have NEVER been as satisfied as I am today. Thank you Shawn.

Approximate cost of services:
$395.00
Was this review helpful?
Company Response

Customer satisfaction is our main goal. Thanks for the good word.

Pat in North Toronto
Pat in North Toronto
9 reviews North York, ON
10/10

Basement stairs and TV room

The carpeting on our basement stairs and TV room were soiled and needed a good cleaning. I decided to give Reliable Carpet a call. It was a good decision.
Everyone I have dealt with on the Reliable team is great and the cleaning was done to our satisfaction.
Ivan was the technician who came in to do the cleaning. He is knowledgeable and welcomed my questions. I also found him to be personable, polite, detail-oriented, conscientious and thorough.
After the work was completed and the cleaning solution dried, it appeared that the stairs needed more attention. I contacted Lindsay at Reliable who offered to have the stairs redone so that we are satisfied with the work. Gord and Dave came in to deal with the issue at hand. Both are very pleasant, conscientious and they did a good job.
Based on the carpet cleaning we needed, we highly recommend Reliable. What a responsive and courteous team. A job well done! Thank you. Pat

Approximate cost of services:
$250.00
Was this review helpful?
Sue Toronto in Old Toronto
Sue Toronto in Old Toronto
1 review Toronto, ON
10/10

Customer service lives here

From the first call to discuss the cleaning needed for my area rugs to pickup, delivery and final installation, alll services exceeded my expectations. Special thanks to the pick up team and Tsultrim and his co-worker for the delivery and installation of the rugs. They were courteous, friendly and all was executed with a high level of professionalism. Definitely the first and only choice for carpet cleaning and repairs.

Approximate cost of services:
$252.60
Was this review helpful?
Caroline in Scarborough
Caroline in Scarborough
1 review Toronto, ON
10/10

Red wine stain on new club chair

Excellent service! We had a red wine stain on a brand new club chair and were worried about getting out the stain. I emailed on Sunday and received a prompt email back first thing Monday morning to arrange an appointment. Frank, the technician, came within the suggested time frame on Thursday morning. He was amazing - professional and fantastic. The stain is out and the chair looks great. We'll definitely have them back to do annual cleaning of the chairs and will use them for any other needs like area carpets and other upholstery. Highly recommend them.

Approximate cost of services:
$141.25
Was this review helpful?
Private User
Private User
Private User reviews Toronto, ON
10/10

Sofa cleaning

I am completly satisfied. Shawn did a professional courteous job. He arrived on time. Worked quietly and efficiently. Would highly recommend to anyone.
Sofa looks fresh and will use them again.
Rebecca

Approximate cost of services:
$163.00
Was this review helpful?
Marilyn in  SouthEtobicoke
Marilyn in SouthEtobicoke
6 reviews Toronto, ON
10/10

Upholstery Cleaning

I recently had Reliable cleaning my living room and dining room furniture. I have used their service several times previously and have always been very satisfied with their service and results. Ivan was the technician who attended the last couple of times and I found him to be polite, knowledgeable and very thorough. The cleaning job was more than satisfactory. I highly recommend this company for all of your carpet and upholstery cleaning needs.

Approximate cost of services:
$300.00
Was this review helpful?
Private User
Private User
Private User reviews Toronto, ON
10/10

Excellent service

I used this company today to have my cream coloured couch cleaned. The serviceman showed up right on time, and was very thorough in cleaning the couch. He had some very helpful suggestions for the ongoing care of the saga too. I am very pleased!

Approximate cost of services:
$180.00
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Thank you for your review and your business.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Reliable Carpet & Upholstery Care Inc

Reliable Carpet & Upholstery Care
Reliable Carpet Care offers the best in carpet, area rug and furniture cleaning anywhere in the Greater Toronto Area. Repeat customers and referrals are at the core of our business. Try us out. You'll want to recommend us to your family and friends too. Call today to book an appointment (416) 461-4006

CATEGORIES
Carpet & Rug Cleaning & Repairing and Drapery & Upholstery Cleaning
SERVICES
Carpet Cleaning | Area Rug Cleaning | Upholstery Cleaning
STYLES
Hand cleaning and restoration
SPECIALITIES
Fabric specialists
WEBSITE
https://www.reliablecarpet.ca
YEAR ESTABLISHED
2003
NUMBER OF EMPLOYEES
8
PAYMENT METHOD
Cash, cheque, credit cards, debit cards, e-transfers
MEMBERSHIPS
BBB, CleanTrust Certified, Inspection cleaning and Restoration Certification
LIABILITY INSURANCE
Yes
DIPLOMAS
IICRC
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
$175
BONDED
Yes
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.