Quoted and deposit paid. Advised we do the electrical
advance so hired and paid an electrician to do the work as they had specified. Gave us a start date did not show up. Date was in error came 2 days later. Spent 4 hours at the house telling us they could not install the AC - one problem after another (it is an older house). Called project manager who came to look and said they could install but would need to hire a contractor. Waited 2 weeks. Contractor arrived after 1 hour says he cannot install without scaffolding and they don’t have
any. Will call back to reschedule. Never called back never responded to messages or related contact attempts. Took 4 calls to get our deposit back. Our hose shape and size was the same on the day of the quote as it was 2 months later. DO NOT use Reliance. They clearly have no idea what they are doing and stopped responding when the job became more complicated than a simple dump and run.
- Approximate cost of services:
- $18,000.00